We’re looking for an empathetic, communicative, and organized Marketing Coordinator to develop and execute content marketing and social media campaigns to increase engagement, traffic, and brand awareness.
Founded by former U.S. Deputy CTOs and seasoned tech industry veterans who led federal open data policies and digital government strategy, U.S. Digital Response is a nonpartisan effort that connects experienced, pro bono technology teams to public servants responding to the COVID-19 crisis. Learn more about our work at usdigitalresponse.org or by reading our recent press coverage.
In this position, you will:
- Manage the USDR content calendar and ensure that all assets are produced at the highest possible quality and in a timely manner
- Coordinate campaigns with external partners such as PR firms, contractors, and volunteers, to ensure that deliverables are assigned, completed, and QA’d on schedule
- Ensure every marketing campaign has multiple components that include assets focused on volunteers, government partners, donors, and the press
- QA all marketing assets to ensure they are in compliance with USDR messaging and branding guidelines
Qualified candidates will have:
- 2-3 years of experience in content marketing
- Exceptional project management skills and the ability to manage multiple projects and deadlines across stakeholder groups
- Exceptional writing and communication skills
- Experience with project management tools (i.e., Asana, Basecamp, SmartSheet, JIRA, etc.)
Compensation and Employment Term
The Marketing Coordinator position is a three-month appointment at U.S. Digital Response. The position is expected to begin November 2020, and the salary will be consistent with similar civil society fellowship roles and paid on a bi-weekly basis. This is a temporary position and does not qualify for benefits. There is no guarantee of continued employment beyond the three-month appointment.
At US Digital Response, we believe:
No matter what role you play, perhaps more important than hard skills you have is the attitude and emotional intelligence you bring to the work in a high-intensity environment.
Great members of the USDR team will:
- Recognize that we, as technologists and professionals, are in a support role. Our job is to support those on the front line of the crises. They are the heroes. Our job is to focus our support on them, including understanding their needs.
- Assume positive intent. Public servants operate under constraints but are almost always doing their best, and we must honor that.
- Follow and listen to directions and implement feedback quickly.
- Have the humility and confidence to do whatever is needed to support the project as directed by the partner, at all levels of a project or organization. You’re someone who will carry boxes, and also knows when to step up with grace if there’s a gap, and defer when there is not.
- Have high ethical standards and a deep passion for supporting your community members.
- Be willing to push for change where you can (e.g., let’s move away from expensive vendor solutions that will take months to configure), but also recognize that especially in this crisis, your number one job is to help others. That means you’re willing to get off your soapbox and work within legacy systems and other very real technical, legal, and capacity constraints.
- Come to the table asking, “how can I help” as opposed to “why aren’t we doing it a different way?”
- Be a great communicator — there will be a lot of moving pieces and email threads you’ll be dropped into. Keep the USDR updated on your work, share your learnings proactively, identify ways we can work more effectively or have more impact, and ask for help when you need it. The last piece is especially important — we want to hear more from you!
- Not offer your time and energy for credit, self-promotion, or other individual advances, but be here for the work and to help others.
U.S. Digital Response is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.