COMING SOON: FRIDAY, August 7 | 1 PM PDT / 4 PM EDT
How Seattle Used Human-Centered Design to Increase COVID-19 Testing
Discover how the City of Seattle used human-centered design to expand COVID-19 testing for its nearly 1 million residents.
In partnership with the University of Washington, U.S. Digital Response, and Solv Health, Seattle has been able to take a data-driven approach to reopening in a way that enables the city to identify new COVID-19 cases earlier and minimize spread. Seattle is currently able to process seven patients every five minutes. Since the launch of this new initiative, Seattle has received over 1,200 rave reviews on the program from residents on the efficiency, ease of scheduling, and experience at testing sites.
Earlier this year, Seattle leveled up its What Works Cities Certification — an achievement that recognizes the most well-managed, data-driven local governments in the country — from silver to gold, making it one of only six cities in the nation to achieve this distinction at the gold level.
Speakers

Leah Tivoli
Office of Innovation & Performance, City of Seattle

Noah Hoffman
Assistant Professor, UW School of Medicine

Lauren Tien
Product Analyst, Solv Health

Brian Wallace
EMS Training Coordinator, City of Seattle

Janette Fong
Projects Lead, U.S. Digital Response
Co-hosts

Jennifer Pahlka
Co-founder, U.S. Digital Response

Lauren Su
Associate Director, Certification & Community, What Works Cities
PAST EVENT: FRIDAY, July 31 | 1 PM PDT / 4 PM EDT
How Cities are Tapping Into Volunteers and Non-profits to Deliver Services at Scale
Learn how Paterson, NJ and Concord, CA partnered with volunteer/mutual aid networks & nonprofits such as Meals on Wheels to extend services.
Communities’ needs changed in the blink of an eye due to the COVID-19 pandemic, but some cities were able to adapt quickly and extend their service offerings to immediately meet the needs of their residents.
This panel will include recommendations on how cities and nonprofits can partner to improve service delivery and leverage digital platforms to engage volunteer networks and scale recovery efforts.
Speakers

André Sayegh
Mayor, City of Paterson

Tim McGallian
Mayor, City of Conord

Caitlin Sly
Executive Director, Meals on Wheels Diablo Region

Harsha Mallajosyula
Chief Data Officer, City of Paterson

Jessica Cole
Projects Lead, U.S. Digital Response