Automated Processes

USDR is working with governments and organizations to streamline and simplify their workflows by setting automated processes when possible. Setting up these recurring tasks and reducing manual efforts with the help of easy-to-use technology will allow your team to increase efficiency and spend their time addressing the most important needs.

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Projects

Projects are flexible, customizable, pre-built offerings that are rapidly replicable across needs and jurisdictions.
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Project

Digital Tools for Curing Ballots

USDR's elections team can help you set up tools to quickly notify voters with rejected ballots – and then guide them through the ballot cure process.

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Success Stories

Recaps of how we’ve helped people in specific instances.
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Success Story

Protected: Emergency Rental Assistance Program ​

To keep thousands of people in their homes during a time of crisis, the Memphis Shelby County Emergency Rental Assistance (MSCERA) coalition needed to quickly scale their Emergency Rent and Utility Assistance Program. USDR volunteers built a a single “front door” for all applications to help streamline the process and support the applicants needed help the most.

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Success Story

Helping Claimants Understand What Happens at “Benefit Year End”

USDR partnered with the Pennsylvania Department of Labor to create a simple tool - within one week - that made it easy for people to continue receiving unemployment benefits.

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Success Story

Clarifying Benefits Eligibility for New Jersey Residents

U.S. Digital Response partnered with the State of New Jersey to create a custom benefits screener tool that asks a few simple questions and then suggests, in priority order, which benefits programs a New Jersey worker can apply for based on eligibility.

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Success Story

Automating Harris County’s Student Election Clerk Program

USDR partnered with Harris County to develop an automated application system for the Harris County Student Election Clerk Program ahead of the 2020 elections.

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Success Story

Automations help Memphis nonprofit mitigate hundreds of evictions

To streamline the hundreds of applications for legal aid that were overwhelming NPI Memphis legal clerks, USDR volunteers built an automated intake process that could screen applicants, collect required files and signatures, and generate case files.

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U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public.

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