U.S. Digital Response (USDR) helps governments, nonprofits, and public entities respond quickly to critical public needs.
We’re fast, free, and nonpartisan.
U.S. Digital Response (USDR) serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits.
We identify experts who match the skills you need, as quickly as the same day we receive your request.
We help you implement lean and effective solutions that work with the systems you already have.
We share best practices and success stories from our state and local partners around the country.
We move at the speed of need to get you the tools you need to serve the public.
We provide support to governments of all sizes, from small towns to large states.
USDR can help you understand and vet your options before you commit to a solution.
“USDR set us on the right course during the early development phases of our transformative project for the State of Maryland. Doing something new is always hard, but the USDR team gave us the confidence that our approach was the right one and supported us in so many important ways when that support mattered most.”
“USDR has provided smart, informed, and fast help for a variety of issues. They are an invaluable resource to governments at a critical time.”
“Volunteers from USDR have not only helped bring incredible expertise and extra hands to us in a great time of need, they’ve provided critical thinking skills at a time when our team is working long hours and experiencing burnout.”
“USDR has been an invaluable source of talent, helping our office move at the ‘speed of need’... I would recommend any agency consider partnering with them to add team capacity and leverage unique skill sets in these trying times.”
“At a time when we needed to move quickly and thoughtfully, U.S. Digital Response assisted the Kansas Department of Labor in making it possible for Kansas residents to apply for the unemployment benefits they need.”
USDR partners with Portland's Digital Services Team to optimize permitting chatbot and build internal AI capabilities
USDR partnered with Multnomah County to help build out their web and digital experience team.
A partnership to streamline interstate licensing infrastructure cuts costs and complexity.
We're in Washington, D.C. for an incredible few days at the Code for America Summit – be sure to stop by and say hi!
As we mark five years of U.S. Digital Response (USDR), we’re celebrating not just the projects, but the people — thousands of volunteers who have shown up in moments of crisis and carried their commitment far beyond the work itself. By Jai Rodgers, talent community manager at USDR
A Letter from Raylene Yung, USDR's founding CEO and current board member
USDR officially transfers its federal grants tools to Nava, celebrating the impact of serving 530+ government agencies while ensuring these valuable resources continue to simplify grant discovery and reporting for public servants nationwide.
As U.S. Digital Response develops best practices for language access in unemployment insurance and across social benefits, we wanted to share insights from the field. We hope our experiences will aid agencies in removing language barriers for beneficiaries who speak a primary language other than English. By: Madel Leal, former language access UX researcher at U.S. Digital Response
The success rate for custom software projects in government is abysmal. Knowing from the start that a vendor has the abilities you’re looking for can reverse this trend. By Waldo Jaquith, government delivery manager at U.S. Digital Response