Supporting the Critical Needs of the Public

U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments, nonprofits, and public entities respond quickly to critical public needs.

We’re fast, free, and non-partisan.

Get help nowVolunteer with usTwo people supporting the needs of the public

How U.S. Digital Response can help

U.S. Digital Response (USDR) serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits.

Tap into tech talent

We identify experts who match the skills you need, as quickly as the same day we receive your request.

Access modern tech

We help you implement lean and effective solutions that work with the systems you already have.

Learn from what's working

We share best practices and success stories from our state and local partners around the country.

Solutions in days and weeks, not years

We move at the speed of need to get you the tools you need to serve the public.

Support for state and local governments

We provide support to governments of all sizes, from small towns to large states.

Your nonpartisan, unbiased tech strategists

USDR can help you understand and vet your options before you commit to a solution.

Learn how we work

“We are honored to see so many dedicated technologists step up to work on behalf of New York City. With technology products that work to combat hate crimes, lower language barriers, and drive digital equity, the work [...] will have a lasting impact on improving New Yorkers’ lives.”

Bill de Blasio
‍Mayor
New York City

“USDR has provided smart, informed, and fast help for a variety of issues. They are an invaluable resource to governments at a critical time.”

Robert Gordon
Director
Michigan Department of Health and Human Services

“Volunteers from USDR have not only helped bring incredible expertise and extra hands to us in a great time of need, they’ve provided critical thinking skills at a time when our team is working long hours and experiencing burn out.”

Rebecca Woodbury
Director of Digital Service & Open Government
City of San Rafael

“USDR has been an invaluable source of talent, helping our office move at the ‘speed of need’... I would recommend any agency consider partnering with them to add team capacity and leverage unique skill sets in these trying times.”

Ross Dakin
New Jersey Office of Innovation

“At a time when we needed to move quickly and thoughtfully, U.S. Digital Response assisted the Kansas Department of Labor in making it possible for Kansas residents to apply for the unemployment benefits they need.”

Secretary DeAngela Burns-Wallace, Ed. D.
Executive Branch CITO
Kansas Department of Administration
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Featured case studies

State Workforce Agency
Delivering a Multilingual User Experience for Retroactive Pandemic Unemployment Assistance
A state workforce partner needed to reopen applications for multilingual claimants who were previously denied benefits and determine if they are eligible to receive retroactive PUA payments.
Read the full case study »
Mayor's Office of Children, Youth and Families & Department of Human Services - Homeless Services Division City of St. Louis
How Relieving Administrative Burden for One City Helped House More People Facing Homelessness
Within months, the Homeless Services Division, City of St. Louis was able to increase the number of households served and reduce administrative burden through the use of low-code/no-code tools.
Read the full case study »
Office of Harris County Elections
Automating Harris County’s Student Election Clerk Program
Harris County's Elections team processed more than 7,000 applications and staffed more than 700 student election clerks using an automated management system built by USDR volunteers.
Read the full case study »
See all USDR case studies »
42 Million
Estimated Americans Impacted
38
States and Territories (and DC)
We've worked in
7,100+
Volunteers who have raised their hands to help
300+
Projects in Progress Or Completed
230+
Government and nonprofit partners
40,000
Estimated hours volunteered in 2021

What's new at USDR

What we learned from talking to 27 families about their experiences applying for child care benefits
U.S. Digital Response conducted user interviews with 27 families across the U.S. who applied for child care benefits. Here's what we learned from their experiences, and our suggestions for how to design a more efficient and equitable process.
Read the press release »Read the blog post »
U.S. Digital Response Establishes Elections Program to Build a Digital Infrastructure for American Elections
USDR announced its focus on supporting election officials through the establishment of its Elections Program with multi-million, multi-year funding supported by the Center for Tech and Civic Life (CTCL).
Read the press release »Read the blog post »
Low-Code/No-Code Tools: Implementation and Insights from the Field
A four-part series exploring the low-code/no-code tools U.S. Digital Response uses everyday.
Read the press release »Read the blog post »
U.S. Digital Response Awarded $6 Million to Develop A More Effective and Equitable System for the Delivery of Public Economic Stability Benefits
U.S. Digital Response announced that it is establishing its Economic Stability program thanks to a $6 million investment from Ballmer Group over the next three years.
Read the press release »Read the blog post »
Demos not Memos in 2021: A Look Back
As the year draws to a close, our team at U.S. Digital Response is reflecting on 2021. We’re excited to share our public report on the work accomplished over the last year.
Read the press release »Read the blog post »
‘We’re thinking bigger than I even thought was possible’: Behind the Scenes with USDR’s Response to the American Rescue Plan
With the recent passage of the Infrastructure Investment and Jobs Act, we wanted to pull back the curtain and talk about our process and how this approach will lay the groundwork for our 2022 program areas.
Read the press release »Read the blog post »
Get the help you need, now.
USDR is fast, free, and nonpartisan.
We’ll get back to you within 48 hours.
Contact us