Supporting the Critical Needs of the Public

U.S. Digital Response (USDR) helps governments, nonprofits, and public entities respond quickly to critical public needs.

We’re fast, free, and nonpartisan.

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How U.S. Digital Response can help

U.S. Digital Response (USDR) serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits.

Tap into tech talent

We identify experts who match the skills you need, as quickly as the same day we receive your request.

Access modern tech

We help you implement lean and effective solutions that work with the systems you already have.

Learn from what's working

We share best practices and success stories from our state and local partners around the country.

Solutions in days and weeks, not years

We move at the speed of need to get you the tools you need to serve the public.

Support for state and local governments

We provide support to governments of all sizes, from small towns to large states.

Your nonpartisan, unbiased tech strategists

USDR can help you understand and vet your options before you commit to a solution.

Learn how we work

“We are honored to see so many dedicated technologists step up to work on behalf of New York City. With technology products that work to combat hate crimes, lower language barriers, and drive digital equity, the work [...] will have a lasting impact on improving New Yorkers’ lives.”

Bill de Blasio
New York City

“USDR has provided smart, informed, and fast help for a variety of issues. They are an invaluable resource to governments at a critical time.”

Robert Gordon
Michigan Department of Health and Human Services

“Volunteers from USDR have not only helped bring incredible expertise and extra hands to us in a great time of need, they’ve provided critical thinking skills at a time when our team is working long hours and experiencing burnout.”

Rebecca Woodbury
Director of Digital Service & Open Government
City of San Rafael

“USDR has been an invaluable source of talent, helping our office move at the ‘speed of need’... I would recommend any agency consider partnering with them to add team capacity and leverage unique skill sets in these trying times.”

Ross Dakin
New Jersey Office of Innovation

“At a time when we needed to move quickly and thoughtfully, U.S. Digital Response assisted the Kansas Department of Labor in making it possible for Kansas residents to apply for the unemployment benefits they need.”

Secretary DeAngela Burns-Wallace, Ed. D.
Executive Branch CITO
Kansas Department of Administration

Featured case studies

Nevada Governor's Office of Federal Assistance
Transforming Federal Grant Coordination in Nevada with USDR's Federal Grant Finder
Nevada's Office of Federal Assistance uses USDR's Federal Grant Finder to foster grant collaboration across sectors. The initiative boosts federal funding and breaks down siloes.
Read the full case study »
Office of the City Clerk, Grand Rapids, Michigan
Enhancing Election Worker Management in Grand Rapids
Grand Rapids City Clerk's office partners with USDR to streamline election worker management, saving time and improving efficiency.
Read the full case study »
Centers for Medicare & Medicaid Services
How one federal agency worked to release open source software responsibly
CMS and USDR created reusable templates and automated tools to help government agencies quickly and responsibly release open-source software, enabling faster collaboration with public
Read the full case study »
See all USDR case studies »
42 Million
Estimated Americans Impacted
States and Territories (and DC)
We've worked in
Volunteers who have raised their hands to help
Projects in Progress Or Completed
Government and nonprofit partners
Estimated hours volunteered in 2021/2022

What's new at USDR

What is a chatbot, anyway?
After months of working alongside governments to help them responsibly integrate generative AI, our team members have some thoughts about chatbots.
Read the press release »Read the blog post »
U.S. Digital Response Appoints Ja'Ron Smith to Board of Directors
Ja'Ron Smith, a policy expert in advocacy, legislating, and policy strategy, joins Tammy Mank Wincup, John Bailey, Avni Shah, Janette Fong, and Jennifer Pahlka on USDR's board of directors.
Read the press release »Read the blog post »
U.S. Digital Response Appoints Tammy Mank Wincup to Board of Directors
Tammy Mank Wincup, a technology and government leader, joins John Bailey, Avni Shah, Janette Fong, and Jennifer Pahlka on USDR’s board of directors.
Read the press release »Read the blog post »
Four years of building capacity: U.S. Digital Response sets eyes on the horizon
As USDR commemorates its four-year milestone, we find ourselves not only celebrating the substantial strides made in modernizing government services through technology but also marking the one-year anniversary of Hillary Hartley’s leadership as CEO.
Read the press release »Read the blog post »
Empowering government innovation with strategic talent engagement
Government jobs offer a unique opportunity for technologists to make a substantial impact.
Read the press release »Read the blog post »
U.S. Digital Response to help governments create capacity and expand expertise in generative AI, with support from
USDR has announced a new initiative focused on helping government agencies utilize generative artificial intelligence (gen AI) to help improve service delivery.
Read the press release »Read the blog post »
Get the help you need, now.
USDR is fast, free, and nonpartisan.
We’ll get back to you within 48 hours.
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