USDR leverages a network of pro bono technical expertise to address common, systemic challenges facing public servants.
We believe that modern and resilient technology applied in the public interest can deliver people-centered services at the speed of need.
We operate with humility and deep respect for our partners, aiming to leave them better equipped to deliver services and support to millions of people.
As of January 2025, USDR has partnered with over 500 government and nonprofit partners on nearly 600 projects, across 50+ states and territories. We've built a dedicated community of over 10,000 pro bono specialists driven to serve in a time of need.
About U.S. Digital Response
U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that works alongside governments at all levels to ensure they have the capacity to meet the public's needs.
Our vision
A government that keeps up with the needs of its people, now and for the future.
What we do
Our values
We work in the public interest
Our pro bono team members volunteer their time and expertise. Our Data and Software Guidelines promote openness and accessibility.
We work with humility and respect
We recognize the unique constraints and stresses of public sector work and find solutions that will work within our partners’ requirements.
We observe a code of conduct
USDR staff and volunteers sign our Community Oath. They are asked to step away from projects if they do not act in a way aligned with our values.
Meet the team
Staff
Amanda Rucker
Marketing and Communications Manager
Amanda leads the communication and marketing strategy at USDR. She has a deep history working with nonprofits and education organizations to help develop their messaging, define their brand, and connect with their audiences.
Amy Meng
Program Director
Amy leads the Benefits Response Team, which supports benefits programs at the state and local level. She was previously Associate Director of Delivery Management at Truss, a civic tech consultancy.
Caitlin Winner
Product Design Lead
Caitlin is a designer working on USDR’s elections program. She brings experience from consumer technology, most recently as a product designer at Meta.
Cindy Phan
UX Research Engagement Manager
Cindy leads the UX Research program at USDR, ensuring that the voice of residents help drive government priorities. Prior to USDR, Cindy has spent the last decade working in the government tech space including HealthCare.gov and Veteran benefits.
Claire Valdivia
Program Manager
Claire is a program manager working to scale operations for USDR’s Digital Delivery team. They bring experience leading product and project teams and have most recently worked in building solutions for state & local governments in federal grants.
Dillon Vrosh
Design and Research Lead
Dillon is a designer supporting benefits programs at the state and local level. He was previously a design lead in government at the US Digital Service (USDS), and a service designer working on patient experiences at Johnson & Johnson.
Jenny Woo
Talent Operations Manager
Jenny supports talent and operations on the Volunteers Team at USDR. She leans on her experiences in operations and organizational psychology within the nonprofit, tech, and L&D spaces to build equitable and sustainable systems.
Jessica Watson
Chief Product Officer and Co-Founder
Jessica leads the product teams at USDR. Jessica is a product design leader who was most recently a Director of Product Design at Facebook.
John Hite
Technical Program Manager
John is the Technical Program Manager for USDR’s Elections Program. With over a decade of experience in election administration, he most recently led the Elections Staffing & Training team in Nashville, TN.
Jonathan Chue
IT Operations Lead
Jonathan is passionate about leveraging technology to meet users where they are. He was previously a technology consultant, working with various public and private sector organizations on system integration implementations and custom applications.
.jpeg)
Julie Dingley
Chief Operating Officer
Julie is USDR’s COO and brings extensive public service experience from roles as Seattle's Budget Director and at the White House OMB. She led Seattle's COVID-19 funding response and revolutionized city budgeting. Julie holds an MPP from GWU.
Keith Wilson
Talent Engagement Manager
Keith partners with governments within the U.S. to help them hire & retain digital talent. He previously served as the Head of People Operations at Technology Transformation Services (GSA).
Kevin Miller
Product Engineer
Kevin is a product engineer for USDR’s Elections Program. A web developer with over a decade of experience in the California State University system, he most recently led the website team at The COVID Tracking Project.
Krista Canellakis
Program Director
Krista leads USDR’s Digital Delivery Program. Previously, she served as Deputy Secretary, General Services for the State of California and Chief Innovation Officer for the City and County of San Francisco.
Kristen Eberlin
Volunteers Team Lead
Kristen oversees and fosters the volunteer experience at USDR. Kristen is a product and operations leader who most recently served as the Chief Operating Officer for Setmore.
Lindsey Wilson
Program Director
Lindsey co-leads USDR’s Elections Program. An experienced technologist, Lindsey most recently served as Executive Director and Co-Founder at Unloop, a nonprofit social enterprise and software development agency.
Lynn Constabile
Engagement Manager
With over 20 years’ experience in Elections Administration, Lynn most recently served as the Elections Director in Yavapai County, Arizona.
Maia Kaufman
Operations Manager
Maia is the operations manager at USDR. She has almost ten years of experience in management and leadership in the arts, most recently at Bard College and the School of Visual Arts.
Marcie Chin
Product Delivery Manager, Language Access
Marcie Chin is a Language Access Product Delivery Manager focusing on improving access to digital services for vulnerable residents. She believes that the application of equity-centered design and ethical technology creates value for all people.
Maria Reyes-Gaskin
Product Technologist-in-Residence
Maria is a product manager supporting benefit programs at the state and local level. She previously served as a Product Lead at USDS/White House, where she focused on improving SNAP delivery outcomes for clients and eligibility workers.
Melissa House
Senior Software Engineer
Melissa is a software engineer with USDR’s Elections Program. Melissa spent most of her career at Apple, where she she was most recently a Director in the apple.com team.
Navin Eluthesen
Software Engineer
Navin is a software engineer supporting technical assistance to state and local public benefit programs. Navin started his career in civic tech at the US Digital Service, and before that worked as an engineer at Amazon and Twitter.
Priya Garg
Program Director
Priya co-leads USDR’s Elections Program, which is building a digital infrastructure for American elections. An experienced technologist and product manager, she most recently developed innovative shopping experiences at Amazon.
Rebecca Heywood
Governments Team Lead
Rebecca currently leads the Governments Team. She was most recently the Director of Performance and Process Improvement at the Massachusetts Bay Transportation Authority, and she previously served in several roles with the City of New York.
Ruth Ashurst Weitzel
Head of People Operations
Ruth has spent her career leading the People functions of various technology and mission-driven organizations. She believes that businesses do best when they care for their people, enabling them to do their best work and thrive in all aspects of life
Steve Lund
Technical Product Manager
Steve helps scope and deliver rapid solutions to government partners across a range of election challenges. Prior to USDR, Steve was empowering Veterans Affairs employees at Nava and improving the rider experience at the MBTA.
Tina Walha
Chief Executive Officer
Tina leads USDR's team of technologists and public sector leaders to help governments deliver for residents. She was previously USDR's Chief Partnerships Officer, Director of Innovation & Performance for Seattle, and Policy Advisor in New York City.
Waldo Jaquith
Delivery Manager
Waldo leads USDR’s work in procurement, budgeting, and oversight of major government software projects. He previously served as Senior Advisor to the Administrator at the U.S. General Services Administration.
Board of Directors
Avni Shah
Board of Directors Chair
Avni Shah has 20 years of experience building products and teams across consumer and education industries. Most recently, she served as VP/GM for Google for Education, and she currently sits on the Board of Directors for Women in Product.
Ja'Ron Smith
Board of Directors
Ja'Ron Smith is a policy expert with extensive experience in advocacy, legislation, and policy strategy. He is currently a partner at CGCN Group.
Janette Fong
Board of Directors & Co-Founder
Janette co-founded USDR and led the Projects Team. She was previously a Product Manager at Lyft and Director of Product at LendUp.
John Bailey
Board of Directors
John is an advisor to philanthropies and investors and a Non-Resident Senior Fellow at the American Enterprise Institute. Previously, he served in several senior policy roles within the Bush Administration.
Raylene Yung
Board of Directors & Co-Founder
Raylene recently served as the Chief of Staff for the Office of Clean Energy Demonstrations at the U.S. Department of Energy and the Executive Director of the Tech Modernization Fund at the General Services Administration.
Tammy Mank Wincup
Board of Directors
Tammy Mank Wincup has spent her career at the intersection of technology and policy, focused on utilizing technology to better deliver education and health outcomes. Tammy is currently a partner at Rethink Education and a senior advisor at Get Well.
Looking for a career in civic tech?
USDR is hiring professionals to address challenges with our partners, understand the needs of communities and constituents, and find or develop tools to deliver critical services to the people who need them.
Every USDR community member shapes our work and our culture. We are looking for team members who will join important conversations about how our organization can continue to do the most good at the greatest scale.
Every USDR community member shapes our work and our culture. We are looking for team members who will join important conversations about how our organization can continue to do the most good at the greatest scale.
Financials
Please click the button below for U.S. Digital Response's 2023 Form 990.
For more information on supporting U.S. Digital Response, please contact us by email at development@usdigitalresponse.org.
For more information on supporting U.S. Digital Response, please contact us by email at development@usdigitalresponse.org.