Home
News & Insights

News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

Featured Updates

Post Image
Case study
Partner:
Published on:
May 15, 2025
Duration:

Building a human-centered digital experience

USDR partnered with Multnomah County to help build out their web and digital experience team.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
May 12, 2025
Duration:

Raised hands, changed lives: five years of USDR volunteer impact

As we mark five years of U.S. Digital Response (USDR), we’re celebrating not just the projects, but the people — thousands of volunteers who have shown up in moments of crisis and carried their commitment far beyond the work itself. By Jai Rodgers, talent community manager at USDR

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
May 8, 2025
Duration:

Introducing USDR's new CEO

A Letter from Raylene Yung, USDR's founding CEO and current board member

Click to Read More
Click to Read More
Click to Read More
Click to Read More

Search previous USDR resources

Reset
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Post Image
Blog
Partner:
Published on:
May 15, 2023
Duration:

Making government services inclusive for LGBTQ+ people

LGBTQ+ people often experience discrimination and exclusion while using public services. The Boston City Council set out to change this by passing an ordinance in 2020 to ensure gender inclusivity in all City-issued forms, documents, and certificates.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Media coverage
Partner:
Published on:
April 26, 2023
Duration:

Pennsylvania governor unveils CODE PA, a digital services transformation effort

Read the article on StateScoop

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
April 18, 2023
Duration:

Transitioning into government as a technologist: what to know when you’re considering making the move

Advice on how to transition your career from the private tech sector to government

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
April 7, 2023
Duration:

Lessons from the journey of the San Francisco Digital Services Team U.S. Digital Response U.S. Digital Response

Most good things in government start with a small group of individuals committed to a kernel of an idea. The evolution of the San Francisco Digital Services (SFDS) team is no different.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
March 31, 2023
Duration:

Calling all researchers and product folks in Seattle looking to make an impact!

In partnership with the City of Seattle Innovation and Performance team, U.S Digital Response (USDR) is launching the Seattle by Design user research cohort.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
March 28, 2023
Duration:

Calling all researchers and product folks in Long Beach looking to make an impact

In an exciting collaboration with the City of Long Beach Technology and Innovation team, U.S Digital Response (USDR) is launching the Long Beach Civic User Research Cohort.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Media coverage
Partner:
Published on:
March 23, 2023
Duration:

US Digital Response CEO: Nonprofit can act as a bridge between the White House and State gov

Read the article on FedScoop

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
March 21, 2023
Duration:

U.S. Digital Response Welcomes Hillary Hartley as the new CEO

This month, U.S. Digital Response turns three. As it happens, this birthday aligns with a time to reflect on the organization’s journey and make two exciting announcements

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Press release
Partner:
Published on:
March 21, 2023
Duration:

U.S. Digital Response Names Hillary Hartley as Chief Executive Officer

As it honors its third anniversary, U.S. Digital Response today announced Hillary Hartley’s appointment as Chief Executive Officer and Avni Shah’s addition to the board of directors

Click to Read More
Click to Read More
Click to Read More
Click to Read More
No results found.

Join Our Monthly Mailing List