Making vote-by-mail work
Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline
Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.


Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline


The 2025 Digital Service Champions Awards celebrate excellence in digital government modernization.


How AI-powered metadata generation will transform the City’s and public access to police oversight records.


The City of Baltimore was building a new digital services team. With USDR's help, they recruited and hired a technical team and are ready to scale the team when the time is right.


USDR’s Governments Team Lead gives advice on how to transition your career from the private tech sector to government.


Three years and 1,000 volunteers deployed, Kristen Eberlin, U.S. Digital Response’s Volunteers Team Lead, reflects on what it means to harness the power of people wanting to help.


USDR will be presenting and socializing at the 2023 Code for America Summit — be sure to stop by and say hi!


LGBTQ+ people often experience discrimination and exclusion while using public services. The Boston City Council set out to change this by passing an ordinance in 2020 to ensure gender inclusivity in all City-issued forms, documents, and certificates.


Read the article on StateScoop


Advice on how to transition your career from the private tech sector to government


Most good things in government start with a small group of individuals committed to a kernel of an idea. The evolution of the San Francisco Digital Services (SFDS) team is no different.


In partnership with the City of Seattle Innovation and Performance team, U.S Digital Response (USDR) is launching the Seattle by Design user research cohort.