Making vote-by-mail work
Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline
Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.


Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline


The 2025 Digital Service Champions Awards celebrate excellence in digital government modernization.


How AI-powered metadata generation will transform the City’s and public access to police oversight records.


In an exciting collaboration with the City of Long Beach Technology and Innovation team, U.S Digital Response (USDR) is launching the Long Beach Civic User Research Cohort.


There is a general idea that the private and the public sectors are two different words. They might have a lot of differences, but they also have a lot in common.


Read the article on FedScoop


This month, U.S. Digital Response turns three. As it happens, this birthday aligns with a time to reflect on the organization’s journey and make two exciting announcements


As it honors its third anniversary, U.S. Digital Response today announced Hillary Hartley’s appointment as Chief Executive Officer and Avni Shah’s addition to the board of directors


A community letter from interim CEO Tina Walha


U.S. Digital Response (USDR) is launching a call for government partners to participate in a research project about discovering, applying for, and reporting on federal grants.


This week marks Sunita’s last week of residency at U.S. Digital Response (USDR), where she has made a significant mark as a champion for user research. Embedded in our Digital Delivery team, Sunita’s empathy and passion for ensuring user’s voices are heard has helped inform a significant portion of USDR’s work. Below, Sunita has offered some words of wisdom for those in the public sector looking to compensate research participants.


Aditya shared his thoughts about open-source, language access, the importance of making grants accessible for small and medium jurisdictions, and how volunteering helped him find love in what he does.