Building a human-centered digital experience
USDR partnered with Multnomah County to help build out their web and digital experience team.
Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.
USDR partnered with Multnomah County to help build out their web and digital experience team.
As we mark five years of U.S. Digital Response (USDR), we’re celebrating not just the projects, but the people — thousands of volunteers who have shown up in moments of crisis and carried their commitment far beyond the work itself. By Jai Rodgers, talent community manager at USDR
A Letter from Raylene Yung, USDR's founding CEO and current board member
As U.S. Digital Response launches our newest program focus area, Broadband and Digital Equity, we wanted to share lessons from the field for governments looking to close the digital divide
Mike Foreman was inspired by his grandmother — who was a programmer for the United States Army Corps of Engineers — to choose his career path. After working for decades in leading roles as a VP of engineering with corporations and the government, he retired a few years ago. That’s when he discovered his new career path, his “second mountain,” volunteering with USDR.
A state workforce partner needed to reopen applications for multilingual claimants who were previously denied benefits and determine if they are eligible to receive retroactive PUA payments.
To say that child care affordability is at the forefront of public discussion is to put it mildly. But these days, it’s not just a discussion. In the wake of the COVID-19 pandemic, state and local governments responsible for administering child care benefit programs are seeking to ensure that funds are reaching families in need by updating their services, processes, and technology.
When one county worked to move required paperwork to a digital format, they relieved residents' frustrations as well as reduced administrative burden on their staff.
Within months, the Homeless Services Division, City of St. Louis was able to increase the number of households served and reduce administrative burden through the use of low-code/no-code tools.
Reach the article on the Chronicle of Philanthropy
Read the article on StateScoop
Through USDR’s Elections Program, election officials will receive simple, effective digital tools and a surge of assistance to serve voters at the speed of need