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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Case study
Partner:
City of Portland, Oregon - Digital Services
Published on:
June 11, 2025
Duration:

Streamlining building permit appointments with AI

USDR partners with Portland's Digital Services Team to optimize permitting chatbot and build internal AI capabilities

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Blog
Partner:
Published on:
May 28, 2025
Duration:

Hi, DC! USDR at the 2025 Code for America Summit

We're in Washington, D.C. for an incredible few days at the Code for America Summit – be sure to stop by and say hi!

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Case study
Partner:
Published on:
May 15, 2025
Duration:

Building a human-centered digital experience

USDR partnered with Multnomah County to help build out their web and digital experience team.

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Case study
Partner:
Mayor's Office of Children, Youth and Families & Department of Human Services - Homeless Services Division City of St. Louis
Published on:
May 10, 2022
Duration:

How Relieving Administrative Burden for One City Helped House More People Facing Homelessness

Within months, the Homeless Services Division, City of St. Louis was able to increase the number of households served and reduce administrative burden through the use of low-code/no-code tools.

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Media coverage
Partner:
Published on:
April 27, 2022
Duration:

More Technology Experts Are Needed for Government and Nonprofit Jobs. Philanthropy Can Help.

Reach the article on the Chronicle of Philanthropy

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Media coverage
Partner:
Published on:
April 26, 2022
Duration:

U.S. Digital Response Launches New Election Program

Read the article on StateScoop

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Press release
Partner:
Published on:
April 21, 2022
Duration:

U.S. Digital Response Establishes Elections Program to Build a Digital Infrastructure for American Elections

Through USDR’s Elections Program, election officials will receive simple, effective digital tools and a surge of assistance to serve voters at the speed of need

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Media coverage
Partner:
Published on:
April 11, 2022
Duration:

Building the Public Interest Technology Infrastructure of the Future

Read the article on Stanford Social Innovation Review

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Blog
Partner:
Published on:
April 9, 2022
Duration:

USDR Grants Tools Update: Goodbye to DUNS … Hello to UEI!

To help our partners make the transition to UEI, the new numbering ID system for anyone receiving federal funds, USDR has created a UEI Lookup tool.

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Blog
Partner:
Published on:
March 31, 2022
Duration:

How to Get Started with Low-Code/No-Code Tools

Our simple advice on kicking off any project with low-code/no-code tools

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Blog
Partner:
Published on:
March 26, 2022
Duration:

Thinking Like an Engineer: Selecting and Working with Low-Code/No-Code Tools

Using low-code/no-code tools successfully requires knowing how to pick the right tool and knowing the kind of challenges that merit calling in a technical team for consultation and advice.

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Media coverage
Partner:
Published on:
March 24, 2022
Duration:

Keeping the "Human" in Human Services

Watch the webinar on YouTube »

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