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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Media coverage
Partner:
Published on:
November 20, 2025
Duration:

Making vote-by-mail work

Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline

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Blog
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Published on:
November 10, 2025
Duration:

Meet the 2025 Digital Service Champions

The 2025 Digital Service Champions Awards celebrate excellence in digital government modernization.

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Case study
Partner:
City of Seattle Office of Police Accountability
Published on:
October 29, 2025
Duration:

City of Seattle working to make police accountability data accessible with AI

How AI-powered metadata generation will transform the City’s and public access to police oversight records.

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Case study
Partner:
Montgomery County, Maryland Department of Health and Human Services Licensure and Regulatory Services
Published on:
May 23, 2022
Duration:

Relieving Residents’ Frustrations and Streamlining Workflows Through Digitizing Forms

When one county worked to move required paperwork to a digital format, they relieved residents' frustrations as well as reduced administrative burden on their staff.

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Case study
Partner:
Mayor's Office of Children, Youth and Families & Department of Human Services - Homeless Services Division City of St. Louis
Published on:
May 10, 2022
Duration:

How Relieving Administrative Burden for One City Helped House More People Facing Homelessness

Within months, the Homeless Services Division, City of St. Louis was able to increase the number of households served and reduce administrative burden through the use of low-code/no-code tools.

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Media coverage
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Published on:
April 27, 2022
Duration:

More Technology Experts Are Needed for Government and Nonprofit Jobs. Philanthropy Can Help.

Reach the article on the Chronicle of Philanthropy

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Media coverage
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Published on:
April 26, 2022
Duration:

U.S. Digital Response Launches New Election Program

Read the article on StateScoop

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Press release
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Published on:
April 21, 2022
Duration:

U.S. Digital Response Establishes Elections Program to Build a Digital Infrastructure for American Elections

Through USDR’s Elections Program, election officials will receive simple, effective digital tools and a surge of assistance to serve voters at the speed of need

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Media coverage
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Published on:
April 11, 2022
Duration:

Building the Public Interest Technology Infrastructure of the Future

Read the article on Stanford Social Innovation Review

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Blog
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Published on:
April 9, 2022
Duration:

USDR Grants Tools Update: Goodbye to DUNS … Hello to UEI!

To help our partners make the transition to UEI, the new numbering ID system for anyone receiving federal funds, USDR has created a UEI Lookup tool.

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Blog
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Published on:
March 31, 2022
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How to Get Started with Low-Code/No-Code Tools

Our simple advice on kicking off any project with low-code/no-code tools

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Blog
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Published on:
March 26, 2022
Duration:

Thinking Like an Engineer: Selecting and Working with Low-Code/No-Code Tools

Using low-code/no-code tools successfully requires knowing how to pick the right tool and knowing the kind of challenges that merit calling in a technical team for consultation and advice.

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