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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Media coverage
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Published on:
November 20, 2025
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Making vote-by-mail work

Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline

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Blog
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November 10, 2025
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Meet the 2025 Digital Service Champions

The 2025 Digital Service Champions Awards celebrate excellence in digital government modernization.

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Case study
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City of Seattle Office of Police Accountability
Published on:
October 29, 2025
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City of Seattle working to make police accountability data accessible with AI

How AI-powered metadata generation will transform the City’s and public access to police oversight records.

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Media coverage
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Published on:
March 24, 2022
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Keeping the "Human" in Human Services

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March 24, 2022
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How to build and grow an effective Emergency Task Force

Read the article on TechCrunch »

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Blog
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March 18, 2022
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Strengths and Weaknesses of Low-Code/No-Code Tools

There are a lot of different low-code/no-code options out there. Understanding their strengths and weaknesses will help you pick the right tool for the job and balance their sometimes significant weaknesses with their tremendously valuable strengths.

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Blog
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Published on:
March 17, 2022
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Responding at the Speed of Need: Two Years of U.S. Digital Response

When I speak to people about the story of U.S. Digital Response, I often ask us to flash backwards. To imagine where we were and what we needed in March 2020 and to put ourselves in the shoes of our neighbors — people who needed new kinds of help, more urgently than ever before.

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Media coverage
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March 16, 2022
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USDR Leaders Reflect on State of Government Digital Services

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Media coverage
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March 16, 2022
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How US Digital Response is Helping Governments in Crisis

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Blog
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Published on:
March 12, 2022
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Low-Code/No-Code Tools: Implementation and Insights from the Field

A four-part series exploring the low-code/no-code tools U.S. Digital Response uses everyday

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March 9, 2022
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State, local agencies learned strategic IT thinking during pandemic, says USDR

Read the article on StateScoop »

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Media coverage
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Published on:
February 24, 2022
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Organized Knowledge is Power: Tips for Data Aggregation and Visualization

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