Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.
USDR partnered with Multnomah County to help build out their web and digital experience team.
As we mark five years of U.S. Digital Response (USDR), we’re celebrating not just the projects, but the people — thousands of volunteers who have shown up in moments of crisis and carried their commitment far beyond the work itself. By Jai Rodgers, talent community manager at USDR
A Letter from Raylene Yung, USDR's founding CEO and current board member
Leonardo Rocchiccioli has offered his community management skills as a volunteer at USDR since August 2020. Here’s what he has to say about seeing beauty in “dark times.”
During a much-needed break from working with big consumer brands like Tide and Skittles, Lauren answered a call to use her marketing skills with U.S. Digital Response and help spotlight stories on the Economic Stability Team.
Adopting a simple case management system helped one state labor department decrease workloads for case workers and accelerate processing for claimants
Flipping the usually burdensome RFP process on its head helped CAFF build a process for the long-haul.
USDR emerged from a surge of our partners’ health-related needs in March 2020. In September 2020, USDR recognized that we had an opportunity to make our individual engagements reusable in order to help communities with their COVID-19 response at scale.
Read the article on StateScoop »
After a year of anticipation, we were witness to a highly complex and decentralized COVID-19 vaccination launch that left many frustrated but, eventually, vaccinated.
As Alyssa Levitz leaves her Technologist in Residence position at U.S. Digital Response, she reflects upon what drove her to volunteer in the first place — and where the journey took her.
USDR’s unemployment insurance team has been hard at work over the past year supporting 10 states with their benefits systems, using design, plain language, communications strategy, software development, and more to get benefits to eligible claimants faster, and make agency employees’ jobs easier.