Making vote-by-mail work
Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline
Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.


Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline


The 2025 Digital Service Champions Awards celebrate excellence in digital government modernization.


How AI-powered metadata generation will transform the City’s and public access to police oversight records.


Ballmer Group helps establish USDR’s Economic Stability Program to ensure more people get the support they need


Read the article at The New York Times »


In an unprecedented year we saw a renewed dedication to supporting the critical needs of the public.


U.S. Digital Response (USDR) has been keeping a close eye on the Emergency Rental Assistance (ERA) implementations, working with counties and cities who need technical support to ensure their program works.


Americans were a year into the COVID-19 pandemic when welcome relief came with the passing of the American Rescue Plan Act (ARPA) in March 2021.


Leonardo Rocchiccioli has offered his community management skills as a volunteer at USDR since August 2020. Here’s what he has to say about seeing beauty in “dark times.”


During a much-needed break from working with big consumer brands like Tide and Skittles, Lauren answered a call to use her marketing skills with U.S. Digital Response and help spotlight stories on the Economic Stability Team.


Flipping the usually burdensome RFP process on its head helped CAFF build a process for the long-haul.


Adopting a simple case management system helped one state labor department decrease workloads for case workers and accelerate processing for claimants