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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Case study
Partner:
City of Portland, Oregon - Digital Services
Published on:
June 11, 2025
Duration:

Streamlining building permit appointments with AI

USDR partners with Portland's Digital Services Team to optimize permitting chatbot and build internal AI capabilities

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Blog
Partner:
Published on:
May 28, 2025
Duration:

Hi, DC! USDR at the 2025 Code for America Summit

We're in Washington, D.C. for an incredible few days at the Code for America Summit – be sure to stop by and say hi!

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Case study
Partner:
Published on:
May 15, 2025
Duration:

Building a human-centered digital experience

USDR partnered with Multnomah County to help build out their web and digital experience team.

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Blog
Partner:
Published on:
January 15, 2021
Duration:

Six Recommendations for Implementing the Next Stimulus Package

When the Coronavirus Aid, Relief, and Economic Security (CARES) Act passed last spring, a substantial amount of federal dollars were unlocked for states to address the economic impacts of COVID-19.

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Media coverage
Partner:
Published on:
January 15, 2021
Duration:

How to address the Covid-19 vaccine rollout issues

Watch the video interview on CNBC Power Lunch »

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Media coverage
Partner:
Published on:
January 13, 2021
Duration:

‘The biggest data puzzle of our lifetime’ — Vaccine distribution effort gets help from Big Tech

Read the article on MarketWatch »

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Media coverage
Partner:
Published on:
January 12, 2021
Duration:

The Problem With Vaccine Websites

Read the article in The New York Times »

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Media coverage
Partner:
Published on:
January 5, 2021
Duration:

The Technology 202: Website crashes and other tech problems plague early coronavirus vaccine rollout

Read the article in The Washington Post »

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Media coverage
Partner:
Published on:
January 5, 2021
Duration:

Pro-bono technologists look to help cash-strapped states struggling with legacy systems

Read the article on FCW »

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Blog
Partner:
Published on:
December 24, 2020
Duration:

U.S. Digital Response 2020 Highlights

U.S. Digital Response (USDR) was launched in March of this year as a new initiative to serve the urgent needs of our communities by pairing pro-bono, best-in-class technologists with state and local governments.

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Blog
Partner:
Published on:
December 22, 2020
Duration:

Delivering Clear, Accurate Information About the COVID-19 Vaccine Rollout

Last week, the United States launched the largest and most ambitious vaccination effort in its history. The first doses of the FDA-authorized Pfizer/BioNTech COVID-19 vaccine began rolling out, less than a year after the disease was first recorded in the country.

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Blog
Partner:
Published on:
December 22, 2020
Duration:

A How-To Guide for COVID-19 Vaccine Providers

We’re all hopeful: a miracle of science has just happened. Against the odds, several COVID-19 vaccines have been developed in record time (less than a year, versus the typical time of up to 10–15 years), and at incredibly high efficacy (90–95 percent effectiveness).

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