Making vote-by-mail work
Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline
Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.


Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline


The 2025 Digital Service Champions Awards celebrate excellence in digital government modernization.


How AI-powered metadata generation will transform the City’s and public access to police oversight records.


During this pandemic, the overwhelming unemployment rates have inevitably created significant demand for state-based unemployment benefits.


With tax season looming, the Empire Justice Center’s team wanted to improve the CASH program’s website to better serve the public.


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With the August 8 deadline for PPP applications quickly approaching, governments are seeking ways to stimulate economic recovery and support small businesses in their communities.
As COVID-19 cases surge throughout the country, many government teams are working to ramp up testing, manage hospital capacity, and ensure residents that are vulnerable and homebound are able to access critical resources they need.


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Read the article at The Aspen Institute »


Seattle was the first major U.S. city to come face to face with the COVID-19 crisis. They partnered with USDR to evaluate testing partners and quickly set up testing sites for the public.


In response to the COVID-19 pandemic, the Congressional Families First Coronavirus Response Act authorized the implementation of Pandemic-EBT (P-EBT), which allows school aged children who qualify for free and reduced-price meals at school to receive replacement food benefits on an EBT card.