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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Media coverage
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Published on:
November 20, 2025
Duration:

Making vote-by-mail work

Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline

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Blog
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Published on:
November 10, 2025
Duration:

Meet the 2025 Digital Service Champions

The 2025 Digital Service Champions Awards celebrate excellence in digital government modernization.

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Case study
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City of Seattle Office of Police Accountability
Published on:
October 29, 2025
Duration:

City of Seattle working to make police accountability data accessible with AI

How AI-powered metadata generation will transform the City’s and public access to police oversight records.

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Case study
Partner:
Yolo County District Attorney
Published on:
April 5, 2020
Duration:

Modernizing the Neighborhood Court

Yolo County's District Attorney's office partnered with USDR to automate its communications with participants in a restorative justice program.

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Case study
Partner:
Neighborhood Preservation Inc., Memphis
Published on:
April 4, 2020
Duration:

Automations help Memphis nonprofit mitigate hundreds of evictions

To streamline the hundreds of applications for legal aid that were overwhelming clerks in Memphis, volunteers built an automated intake process.

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Case study
Partner:
Louisiana Department of Health
Published on:
April 3, 2020
Duration:

Matching Hospital Staffing Shortages with Qualified Workers

Louisiana Department of Health (LDH) and USDR launched a program which helps facilities with acute healthcare staffing shortages fill vacancies with qualified, out-of-work candidates.

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