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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Case study
Partner:
City of Portland, Oregon - Digital Services
Published on:
June 11, 2025
Duration:

Streamlining building permit appointments with AI

USDR partners with Portland's Digital Services Team to optimize permitting chatbot and build internal AI capabilities

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Blog
Partner:
Published on:
May 28, 2025
Duration:

Hi, DC! USDR at the 2025 Code for America Summit

We're in Washington, D.C. for an incredible few days at the Code for America Summit – be sure to stop by and say hi!

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Case study
Partner:
Published on:
May 15, 2025
Duration:

Building a human-centered digital experience

USDR partnered with Multnomah County to help build out their web and digital experience team.

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Blog
Partner:
Published on:
March 18, 2024
Duration:

Empowering government innovation with strategic talent engagement

U.S. Digital Response (USDR) is launching a call for government partners for our talent focus area.

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Case study
Partner:
North Carolina Pandemic Recovery Office
Published on:
March 13, 2024
Duration:

How North Carolina Simplified Oversight of $5.4B in ARPA Funds

North Carolina's Pandemic Recovery Office partnered with USDR to develop a KPI data collection tool, enhancing their productivity.

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Case study
Partner:
Mercer County Voter Registration and Election Bureau
Published on:
March 5, 2024
Duration:

Mercer County Streamlines Logistics with USDR's Election Administration Platform

Mercer County, PA, replaced outdated systems with USDR's user-friendly Election Administration Platform, helping to streamline logistics and improve communication.

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Media coverage
Partner:
Published on:
February 23, 2024
Duration:

Google.org, USDR to aid state, local governments on generative AI

Read the article on StateScoop

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Press release
Partner:
Published on:
February 22, 2024
Duration:

U.S. Digital Response to help governments create capacity and expand expertise in generative AI, with support from Google.org

As part of USDR’s newest focus area in gen AI, Google.org will provide $1 million in funding and pro bono technical support to create public-sector gen AI experiments and tools to help improve service delivery

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Blog
Partner:
Published on:
January 31, 2024
Duration:

Building capacity in 2023: A year in review

At the start of 2023, U.S. Digital Response (USDR) was on the cusp of big changes. After three years of urgent COVID response, our government partners were ready to expand their impact.

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Blog
Partner:
Published on:
January 31, 2024
Duration:

Building capacity in 2023: A year in review

The past year marked an inflection point for U.S. Digital Response as our partnerships and community grew in new directions. We’re excited to share some of the standout achievements and milestones that made 2023 truly monumental for public interest tech.

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Blog
Partner:
Published on:
December 6, 2023
Duration:

What We’re Reading: U.S. Digital Response’s Blueprint for Staying Informed on Government and Generative AI

In an era defined by the relentless pace of technological advancement and the intricate workings of government, staying informed is not just a preference; it’s a necessity.

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Blog
Partner:
Published on:
December 4, 2023
Duration:

Charting the Course: The Intersection of Gen AI and Government

As generative AI takes off, many are trying to quickly understand what this new era of technology means for government. In this three-part blog series, USDR takes a look at the current landscape and the journey ahead.

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