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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Case study
Partner:
City of Portland, Oregon - Digital Services
Published on:
June 11, 2025
Duration:

Streamlining building permit appointments with AI

USDR partners with Portland's Digital Services Team to optimize permitting chatbot and build internal AI capabilities

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Blog
Partner:
Published on:
May 28, 2025
Duration:

Hi, DC! USDR at the 2025 Code for America Summit

We're in Washington, D.C. for an incredible few days at the Code for America Summit – be sure to stop by and say hi!

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Case study
Partner:
Published on:
May 15, 2025
Duration:

Building a human-centered digital experience

USDR partnered with Multnomah County to help build out their web and digital experience team.

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Media coverage
Partner:
Published on:
November 30, 2023
Duration:

South Bend, Indiana’s new digital services office aims for ‘intuitive, user-friendly’

Read the article on StateScoop

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Case study
Partner:
State of Wisconsin Public Service Commission
Published on:
November 17, 2023
Duration:

Closing the Digital Divide in Wisconsin

Across the country, affordable internet coverage is difficult to pin down for many residents. State of Wisconsin partnered with USDR to help more residents find affordable internet.

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Media coverage
Partner:
Published on:
November 15, 2023
Duration:

The Government Is Now the Hottest Tech Employer In Town

Read the article on WIRED

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Media coverage
Partner:
Published on:
November 13, 2023
Duration:

A Blueprint for Designing Better Digital Government Services

Read the article on Stanford Social Innovation Review

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Blog
Partner:
Published on:
October 25, 2023
Duration:

How the federal government can reduce barriers to grants for small communities

The influx of federal funding due to the pandemic presents a tremendous opportunity for small communities across America. Since the onset of the COVID-19 pandemic, federal grants to state and local governments have increased by over 90%. Significant investments in pandemic recovery, infrastructure, and local services aim to lift communities of every size.

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Media coverage
Partner:
Published on:
October 24, 2023
Duration:

U.S Digital Response to aid state, local governments with IT workforce challenge

Read on StateScoop

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Blog
Partner:
Published on:
October 23, 2023
Duration:

Webinar recap: Making federal grants more accessible for small communities

U.S. Digital Response (USDR) hosted a webinar panel examining small communities' obstacles in accessing federal grants and also shared recommendations from USDR’s report, “No Front Door: Barriers to Access for Small Communities Seeking Federal Grants.”

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Press release
Partner:
Published on:
October 19, 2023
Duration:

U.S. Digital Response to Help Government Agencies Attract and Retain Digital Talent Through New Initiative

Through USDR’s talent focus, hiring government agencies will receive resources to help establish best practices and toolkits in order to attract and retain digital talent and job-seeking technical talent will gain insight into rewarding public sector technology careers

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Blog
Partner:
Published on:
September 25, 2023
Duration:

We’re Excited to See You at the 2023 Grace Hopper Conference!

U.S. Digital Response (USDR) is thrilled to attend the Grace Hopper Conference (GHC) this year.

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