Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.
Governments nationwide can now use these AI tools to improve language accessibility and streamline benefits access.
New Jersey leveraged generative AI to create multilingual training materials that help workers more easily navigate unemployment insurance forms, developing a statewide platform that improves language access for both English and Spanish speakers. By using Large Language Models to simplify complex bureaucratic processes, the state has pioneered an innovative approach to making government services more accessible.
The end of the COVID-19 Public Health Emergency in 2023 triggered a massive undertaking: the renewal of Medicaid coverage for millions of Americans. This process has inadvertently become a case study in how technology can hinder health equity. However, it also presents a unique opportunity to leverage technology and innovation to advance health justice and equity.
City of Walker Michigan streamlines scheduling and communication with election workers using USDR's system.
The renewal of Medicaid coverage following the end of the Public Health Emergency in 2023 has posed significant challenges for millions of Americans.
By using USDR’s Talent Toolkit, you can better hire and retain top tech talent within your government team, even when they’ve joined from outside government.
This strategic hire underscores the organization's commitment to operational excellence and increased ability to deliver on the urgent needs of all levels of government.
Nevada's Office of Federal Assistance uses USDR's Federal Grant Finder to foster grant collaboration across sectors. The initiative boosts federal funding and breaks down siloes.
Calling all Seattle-based mid- to senior-level user researchers and product managers! We’re ramping up a number of user research projects with the City of Seattle to help them improve the delivery of programs and services. We’d love to find volunteers locally based.
After months of working alongside governments to help them responsibly integrate generative AI, our team members have some thoughts about chatbots.
We chatted with Shelley Nason, a former U.S. Digital Response (USDR) volunteer and software engineer for the Technology Transformation Services (TTS), a division of the U.S. General Services Administration.