Making vote-by-mail work
Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline
Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.


Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline


The 2025 Digital Service Champions Awards celebrate excellence in digital government modernization.


How AI-powered metadata generation will transform the City’s and public access to police oversight records.


Our third annual In Review highlights the ways our partners grew their abilities to serve their communities and how our volunteers continue to deploy solutions at scale.


Read the article on Federal News Network


Our third annual In Review highlights the ways our partners grew their abilities to serve their communities and how our volunteers continue to deploy solutions at scale.


USDR worked with the Pennsylvania Department of Labor & Industry to conduct user research and produce wireframes that will inform a redesign of their unemployment fraud reporting tool.


A casual chat with Eve Bills Lacivita, a volunteer with U.S. Digital Response
In 2022, USDR’s way of celebrating in the virtual world — the “stretch clap” — took on an even bigger meaning. To all our partners we saw “stretch” this year, this one’s for you!


In conversation with Grace Zec


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U.S. Digital Response (USDR) is launching a call for partners for our user research focus area. Check out our lessons learned from working with governments across the country and find out what user research, and USDR, can do for your agency.