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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Case study
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Published on:
May 15, 2025
Duration:

Building a human-centered digital experience

USDR partnered with Multnomah County to help build out their web and digital experience team.

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Blog
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Published on:
May 12, 2025
Duration:

Raised hands, changed lives: five years of USDR volunteer impact

As we mark five years of U.S. Digital Response (USDR), we’re celebrating not just the projects, but the people — thousands of volunteers who have shown up in moments of crisis and carried their commitment far beyond the work itself. By Jai Rodgers, talent community manager at USDR

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Blog
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Published on:
May 8, 2025
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Introducing USDR's new CEO

A Letter from Raylene Yung, USDR's founding CEO and current board member

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Blog
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Published on:
April 3, 2021
Duration:

USDR’s appointment finder tools and services for faster, easier access to COVID-19 vaccines

As of April 1, 55 million people in the U.S. have received their full COVID-19 vaccinations. By mid-April, 90% of remaining adults will be eligible to receive the vaccine.

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Blog
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Published on:
April 1, 2021
Duration:

Reflecting on A Year of Helping States Get Unemployment Insurance to People in Need

One year ago, an unprecedented wave of layoffs and furloughs left millions of Americans unemployed as the COVID-19 pandemic overtook the U.S. Since then, approximately 40 million people have received unemployment insurance benefits, and many more have applied.

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Media coverage
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Published on:
March 23, 2021
Duration:

Wisconsin Turns to Federal Help for UI Infrastructure Modernization

Read the article on Meritalk »

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Blog
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Published on:
March 18, 2021
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Public service as a service: how tech volunteers foster digital government in NYC

We started with a hypothesis. During the COVID-19 crisis in New York City in the spring of 2020, we had seen how fast skilled technologists could help spin up digital solutions.

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Media coverage
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Published on:
March 18, 2021
Duration:

Top 25 Doers, Dreamers & Drivers

Read the article on Government Technology »

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Blog
Partner:
Published on:
March 17, 2021
Duration:

Marking one year of U.S. Digital Response

On March 16, 2020, exactly one year ago, U.S. Digital Response (USDR) began with a simple Slack conversation, a handful of government contacts, and a few people offering help to frontline teams responding to the COVID-19 pandemic.

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Media coverage
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Published on:
March 11, 2021
Duration:

U.S. unemployment system fell short in early days of the pandemic. It could buckle again

Read the article on CNBC »

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Media coverage
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Published on:
March 9, 2021
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Vaccine-Appointment Sites Rush to Fix Glitches, Expand Capacity as Rollout Gathers Steam

Read the article in The Wall Street Journal »

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Blog
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Published on:
March 2, 2021
Duration:

Understanding How Essential Workers Navigate Vaccine Information Online

In nearly three months, as of March 1, nearly 77 million people have received at least one dose of a COVID-19 vaccine, according to the Center for Disease Control and Prevention.

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