Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.
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Small updates election offices can implement on their websites that can help boost voter confidence
Gov. Kathy Hochul will direct state agencies to eliminate or modernize antiquated requirements, and examine if task forces or councils have outlived their purpose.
New York State partnered with nation-leading government reform and tech non-profits and academic research lab to utilize AI-enabled tools to expedite initial review, with strong human safeguards
State and county leaders are working together to implement SNAP changes that comply with new federal rules and sustain long-term program improvements.
Join U.S. Digital Response and state partners for a practical conversation on reducing SNAP Payment Error Rates ahead of the September 2026 deadline. Drawing on six months of hands-on research with Arizona, North Carolina, and Maryland, we'll share what's actually driving errors and the targeted interventions states can start testing now.
Where to find team USDR at the Code for America Summit
In this 90-minute session, participants will be introduced to the core concepts of user experience (UX) and why they matter for government service delivery.
By Leilani Martinez (USDR volunteer) and Karla Fernández Sánchez (USDR contributor)
By Ginger Zielinskie (Center for Civic Futures & Yale SCALE Lab), Sarah Esty (Aspen Institute Financial Security Program), Eric Giannella (Georgetown University Better Government Lab), Anthony Lollo (Yale SCALE Lab), Maria Reyes-Gaskin (U.S. Digital Response)
A practical guide for state SNAP leaders facing new error rate requirements