Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.
How AI-powered metadata generation will transform the City’s and public access to police oversight records.
Your agency’s existing position descriptions are not going to work for supporting an Agile vendor team. You’re going to need to promote an existing employee to the position of product owner, and hire a senior software developer to review the vendor’s work. Here’s how much work that is, and how other agencies have hired for these positions. By Waldo Jaquith
USDR partners with King County, WA, to assess and validate new approaches to verifying absentee ballots
We're in Washington, D.C. for an incredible few days at the Code for America Summit – be sure to stop by and say hi!
USDR partnered with Multnomah County to help build out their web and digital experience team.
As we mark five years of U.S. Digital Response (USDR), we’re celebrating not just the projects, but the people — thousands of volunteers who have shown up in moments of crisis and carried their commitment far beyond the work itself. By Jai Rodgers, talent community manager at USDR
A Letter from Raylene Yung, USDR's founding CEO and current board member
As it celebrates its fifth anniversary building government capacity, U.S. Digital Response announces Tina J. Walha's appointment as chief executive officer
USDR officially transfers its federal grants tools to Nava, celebrating the impact of serving 530+ government agencies while ensuring these valuable resources continue to simplify grant discovery and reporting for public servants nationwide.
As U.S. Digital Response develops best practices for language access in unemployment insurance and across social benefits, we wanted to share insights from the field. We hope our experiences will aid agencies in removing language barriers for beneficiaries who speak a primary language other than English. By: Madel Leal, former language access UX researcher at U.S. Digital Response
The success rate for custom software projects in government is abysmal. Knowing from the start that a vendor has the abilities you’re looking for can reverse this trend. By Waldo Jaquith, government delivery manager at U.S. Digital Response