Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.
USDR partners with Portland's Digital Services Team to optimize permitting chatbot and build internal AI capabilities
We're in Washington, D.C. for an incredible few days at the Code for America Summit – be sure to stop by and say hi!
USDR partnered with Multnomah County to help build out their web and digital experience team.
As U.S. Digital Response develops best practices for language access in unemployment insurance and across social benefits, we wanted to share insights from the field. We hope our experiences will aid agencies in removing language barriers for beneficiaries who speak a primary language other than English. By: Madel Leal, former language access UX researcher at U.S. Digital Response
The success rate for custom software projects in government is abysmal. Knowing from the start that a vendor has the abilities you’re looking for can reverse this trend. By Waldo Jaquith, government delivery manager at U.S. Digital Response
New research brings to light what's keeping talented technologists from entering government service and how we might fix it
A presentation by U.S. Digital Response on best practices for reducing risks with information technology project management and contracting.
As USDR has grown, so has our approach to bringing our community together. By Kristen Eberlin
USDR is crossing a major milestone: we've been helping governments respond at the speed of need for five years. We're taking a look back at all our partners have accomplished, celebrating our amazing volunteer community, and looking ahead as we start this next chapter.
State and local government agencies urgently need tech talent—but breaking into public interest technology isn’t always straightforward, especially for those used to corporate or startup hiring processes. By: Jai Rodgers
A shockingly simple solution to create better RFPs and improve the process for all
A new report by the National Association of State Chief Information Officers and U.S. Digital Response outlines how public-sector agencies can improve their requests for proposals — and get more suitable responses.