Designing a human-centered digital experience in Multnomah County
USDR partnered with Multnomah County to help build out their web and digital experience team.
Build digital teams that modernize public services, all at no cost.

Build and nurture digital talent within your own agency.
Write job descriptions that resonate with today’s tech talent through clarity, impact, and realistic expectations
Build organizational and team frameworks that enable your agency to deliver modern, reliable services
Structure hiring processes that assess the skills you need for user-centered digital work

Gain expertise, resources, and coaching so your team can recreate a great experience for digital talent whenever you need to.
Customizable job posting templates and interview guides tailored to digital service roles
Onboarding frameworks that help new hires succeed in government culture
Direct coaching and hands-on support throughout the engagement

USDR offers a wide range of resources that can help you from hiring to organizational design
Fast deployment, lasting impact
We match you with experienced talent specialists and technical subject matter experts from top tech companies and government digital teams within weeks.
Conflict-free guidance you can trust
Unlike staffing agencies or recruiting firms, we have no financial stake in who you hire. Our recommendations prioritize your agency's needs and your community's outcomes.
Knowledge transfer, not dependency
We work alongside your staff to build skills and processes that continue working long after our engagement ends.
We've helped governments build teams that deliver results

Building a digital service team in Baltimore
The City of Baltimore was building a new digital services team. With USDR's help, they recruited and hired a technical team that went on to transform city permitting.

Unleashing Pennsylvania's digital potential: building CODE PA
The Commonwealth of Pennsylvania partnered with USDR to help establish best practices for building its brand new digital team, the Commonwealth Office of Digital Experience (CODE PA).

Designing a human-centered digital experience in Multnomah County
USDR partnered with Multnomah County to help build out their web and digital experience team.
Our 8 to 12 week engagements deliver immediate support while building long-term capability.
Step 1
Assess your current hiring challenges
and talent opportunities
Step 2
Develop job descriptions, interview guides, recruitment strategies, and org charts
Step 3
Support active recruitments by sharing job announcements with the USDR network
Step 4
Transfer knowledge so your team can hire independently next time
Many USDR talent engagements pair your team with experienced professionals who volunteer their time and expertise.
You'll work alongside:
- Senior recruiters and people ops leaders from companies like Google, Stripe, and GitHub
- Government and private sector leaders who've built digital teams from the ground up
- Technical subject-matter experts such as product managers, engineering and IT leaders, data experts, and others who know how to assess skills for modern technical roles
Our full-time staff oversee every project from scoping to delivery—you get Fortune 500-level hiring expertise at no cost, with frameworks and processes your team can use independently for years to come.

Developed from real experience. Every strategy has been tested across dozens of jurisdictions, from major cities to state agencies. We know what works because we've helped government teams like yours actually do it. The Tech Talent Toolkit is a free roadmap to hiring government technologists. Start improving your process today.
Download your guide to hiring government tech talentJob posting templates for common digital roles
Interview question banks with evaluation rubrics
Onboarding checklists and 30-60-90 day plans

The gap between what your community needs and what your team can deliver doesn't have to be permanent. With the right hiring approach, you can attract talented technologists who want to serve the public—and keep them.
