Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.
A practical guide for state SNAP leaders facing new error rate requirements
USDR's health check service can help election offices improve their websites, making improvements that serve voters better
A letter from Tina J. Walha, CEO of U.S. Digital Response
The Recidiviz team partnered with USDR volunteers to project the possible effects of the COVID-19 pandemic on incarcerated people.
In the first six weeks, 60,000 Pennsylvanians used a new tool to understand whether they needed to renew their benefits.
Working with USDR, Pueblo County released a new mobile-friendly website with improved navigation, content organization, plain language, and visual design.
U.S. Digital Response partnered with the State of New Jersey to create a custom benefits screener tool that suggests which benefits programs a New Jersey worker are eligible for.
Harris County, Texas, the third-largest county in the United States, has more than 4.7 million voters. County employees were working hard during the summer of 2020 to prepare for the November election
The State of California needed to establish a more resilient infrastructure to mobilize volunteers, project future capacity needs, and demonstrate impact.
Time is every election official’s most precious resource right now. Fortunately, many officials are finding that even at this late date, they can still create significant efficiencies in their operations with quick technology fixes, allowing them to focus on their most pressing challenges.
Elections are a miracle. Even in the best of times, they depend on a deep well of trust in institutions and humans to play by the rules and administer the election process fairly and effectively.
During this pandemic, the overwhelming unemployment rates have inevitably created significant demand for state-based unemployment benefits.