How states can improve SNAP payment accuracy: lessons from our work with three states
A practical guide for state SNAP leaders facing new error rate requirements
Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.


A practical guide for state SNAP leaders facing new error rate requirements


USDR's health check service can help election offices improve their websites, making improvements that serve voters better


A letter from Tina J. Walha, CEO of U.S. Digital Response


With tax season looming, the Empire Justice Center’s team wanted to improve the CASH program’s website to better serve the public.


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With the August 8 deadline for PPP applications quickly approaching, governments are seeking ways to stimulate economic recovery and support small businesses in their communities.
As COVID-19 cases surge throughout the country, many government teams are working to ramp up testing, manage hospital capacity, and ensure residents that are vulnerable and homebound are able to access critical resources they need.


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Read the article at The Aspen Institute »


Seattle was the first major U.S. city to come face to face with the COVID-19 crisis. They partnered with USDR to evaluate testing partners and quickly set up testing sites for the public.


In response to the COVID-19 pandemic, the Congressional Families First Coronavirus Response Act authorized the implementation of Pandemic-EBT (P-EBT), which allows school aged children who qualify for free and reduced-price meals at school to receive replacement food benefits on an EBT card.


With USDR’s support, the capacity of our innovation team seamlessly grew overnight at a time when we needed it the most. Having a network of talent to tap into is a game changer for local government.