Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.
Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline
The 2025 Digital Service Champions Awards celebrate excellence in digital government modernization.
How AI-powered metadata generation will transform the City’s and public access to police oversight records.
A shockingly simple solution to create better RFPs and improve the process for all
A new report by the National Association of State Chief Information Officers and U.S. Digital Response outlines how public-sector agencies can improve their requests for proposals — and get more suitable responses.
New research from NASCIO and the U.S. Digital Response found that the simple step of including a summary sheet with request for proposal documents makes life much easier for technology contractors.
A partnership to streamline interstate licensing infrastructure cuts costs and complexity.
Through conversations with dozens of government partners nationwide, we explore common challenges and collaborative solutions for continuing to serve communities effectively in 2025
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Raylene Yung, U.S. Digital Response’s founding CEO, shares why she’s excited for USDR’s future, and why the timing is right for USDR’s next leader
Is there a gap in your city's service design, and the lived experiences of how people interact with those services? User research can help close this gap, and deliver for your communities.
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A letter to our community from Hillary Hartley, CEO of USDR
Reflecting on the last year of meeting the speed of need.