Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.
Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline
The 2025 Digital Service Champions Awards celebrate excellence in digital government modernization.
How AI-powered metadata generation will transform the City’s and public access to police oversight records.
Founding CEO returns to USDR as the organization approaches its fifth anniversary
USDR supported Hennepin County through coaching and internal change management during their complex website transition and rebranding, showcasing how USDR's work extends beyond their typical no-code/low-code automation and user research projects.
New Jersey leveraged generative AI to create multilingual training materials that help workers more easily navigate unemployment insurance forms, developing a statewide platform that improves language access for both English and Spanish speakers. By using Large Language Models to simplify complex bureaucratic processes, the state has pioneered an innovative approach to making government services more accessible.
The New Jersey Department of Labor and Workforce Development collaborated with U.S. Digital Response to break down language barriers in unemployment insurance.
Governments nationwide can now use these AI tools to improve language accessibility and streamline benefits access.
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Learn how small communities can leverage generative AI to simplify federal grant applications, streamline NOFO reviews, and manage reporting requirements. Practical tips for responsible AI use.
The end of the COVID-19 Public Health Emergency in 2023 triggered a massive undertaking: the renewal of Medicaid coverage for millions of Americans. This process has inadvertently become a case study in how technology can hinder health equity. However, it also presents a unique opportunity to leverage technology and innovation to advance health justice and equity.
The City of Alexandria streamlined election worker recruitment, improved communication with workers, and saved significant amount of time by switching to USDR's Election Administration Platform.
How USDR helps local governments meet the needs of their communities by learning directly from the people using their services.