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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Case study
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Published on:
May 15, 2025
Duration:

Building a human-centered digital experience

USDR partnered with Multnomah County to help build out their web and digital experience team.

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Blog
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Published on:
May 12, 2025
Duration:

Raised hands, changed lives: five years of USDR volunteer impact

As we mark five years of U.S. Digital Response (USDR), we’re celebrating not just the projects, but the people — thousands of volunteers who have shown up in moments of crisis and carried their commitment far beyond the work itself. By Jai Rodgers, talent community manager at USDR

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Blog
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Published on:
May 8, 2025
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Introducing USDR's new CEO

A Letter from Raylene Yung, USDR's founding CEO and current board member

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Press release
Partner:
Published on:
April 16, 2024
Duration:

U.S. Digital Response Appoints Tammy Mank Wincup to Board of Directors

Tammy Mank Wincup, a technology and government leader, joins John Bailey, Avni Shah, Janette Fong, and Jennifer Pahlka on USDR’s board of directors

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Case study
Partner:
Commonwealth Office of Digital Experience Pennsylvania
Published on:
April 9, 2024
Duration:

Unleashing Pennsylvania's Digital Potential: Building CODE PA

The Commonwealth of Pennsylvania partnered with USDR to help establish best practices for building its brand new digital team, the Commonwealth Office of Digital Experience (CODE PA).

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Media coverage
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Published on:
March 30, 2024
Duration:

Surprise! The federal government made a website that doesn’t stink

Read on The Washington Post

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Blog
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Published on:
March 28, 2024
Duration:

Four years of building capacity: U.S. Digital Response sets eyes on the horizon

As U.S. Digital Response commemorates its four-year milestone, we find ourselves not only celebrating the substantial strides made in modernizing government services through technology but also marking the one-year anniversary of Hillary Hartley’s leadership as CEO. Here, Hillary shares her reflections as we look towards the horizon.

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Case study
Partner:
Orange County, North Carolina Board of Elections
Published on:
March 25, 2024
Duration:

How Orange County, NC Used New Technology to Modernize Election Administration

Orange County partnered with USDR to replace outdated election systems with user-friendly tools, streamlining logistics and improving communications across 40 voting precincts serving 110,000 voters.

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Blog
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Published on:
March 18, 2024
Duration:

Empowering government innovation with strategic talent engagement

U.S. Digital Response (USDR) is launching a call for government partners for our talent focus area.

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Case study
Partner:
North Carolina Pandemic Recovery Office
Published on:
March 13, 2024
Duration:

How North Carolina Simplified Oversight of $5.4B in ARPA Funds

North Carolina's Pandemic Recovery Office partnered with USDR to develop a KPI data collection tool, enhancing their productivity.

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Case study
Partner:
Mercer County Voter Registration and Election Bureau
Published on:
March 5, 2024
Duration:

Mercer County Streamlines Logistics with USDR's Election Administration Platform

Mercer County, PA, replaced outdated systems with USDR's user-friendly Election Administration Platform, helping to streamline logistics and improve communication.

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Media coverage
Partner:
Published on:
February 23, 2024
Duration:

Google.org, USDR to aid state, local governments on generative AI

Read the article on StateScoop

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