How states can improve SNAP payment accuracy: lessons from our work with three states
A practical guide for state SNAP leaders facing new error rate requirements
Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.


A practical guide for state SNAP leaders facing new error rate requirements


USDR's health check service can help election offices improve their websites, making improvements that serve voters better


A letter from Tina J. Walha, CEO of U.S. Digital Response


City of Walker Michigan streamlines scheduling and communication with election workers using USDR's system.




The renewal of Medicaid coverage following the end of the Public Health Emergency in 2023 has posed significant challenges for millions of Americans.


By using USDR’s Talent Toolkit, you can better hire and retain top tech talent within your government team, even when they’ve joined from outside government.


This strategic hire underscores the organization's commitment to operational excellence and increased ability to deliver on the urgent needs of all levels of government.


Nevada's Office of Federal Assistance uses USDR's Federal Grant Finder to foster grant collaboration across sectors. The initiative boosts federal funding and breaks down siloes.


Calling all Seattle-based mid- to senior-level user researchers and product managers! We’re ramping up a number of user research projects with the City of Seattle to help them improve the delivery of programs and services. We’d love to find volunteers locally based.


After months of working alongside governments to help them responsibly integrate generative AI, our team members have some thoughts about chatbots.


We chatted with Shelley Nason, a former U.S. Digital Response (USDR) volunteer and software engineer for the Technology Transformation Services (TTS), a division of the U.S. General Services Administration.