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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Blog
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Published on:
May 12, 2025
Duration:

Raised hands, changed lives: five years of USDR volunteer impact

As we mark five years of U.S. Digital Response (USDR), we’re celebrating not just the projects, but the people — thousands of volunteers who have shown up in moments of crisis and carried their commitment far beyond the work itself. By Jai Rodgers, talent community manager at USDR

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Blog
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Published on:
May 8, 2025
Duration:

Introducing USDR's new CEO

A Letter from Raylene Yung, USDR's founding CEO and current board member

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Press release
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Published on:
May 8, 2025
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U.S. Digital Response names Tina J. Walha as chief executive officer

As it celebrates its fifth anniversary building government capacity, U.S. Digital Response announces Tina J. Walha's appointment as chief executive officer

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Media coverage
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Published on:
July 8, 2020
Duration:

The Tech Response to COVID-19 Shows How to Fix the Safety Net

Read the article at The Aspen Institute »

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Case study
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City of Seattle
Published on:
July 4, 2020
Duration:

Expanding COVID-19 Testing Capacity

Seattle was the first major U.S. city to come face to face with the COVID-19 crisis. They partnered with USDR to evaluate testing partners and quickly set up testing sites for the public.

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Blog
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Published on:
July 2, 2020
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U.S. Digital Response and Code for America partner to offer free P-EBT support to states

In response to the COVID-19 pandemic, the Congressional Families First Coronavirus Response Act authorized the implementation of Pandemic-EBT (P-EBT), which allows school aged children who qualify for free and reduced-price meals at school to receive replacement food benefits on an EBT card.

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Blog
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Published on:
June 22, 2020
Duration:

How Anchorage Implemented a Quick, Low-Cost Texting Service to Support Small Businesses

With USDR’s support, the capacity of our innovation team seamlessly grew overnight at a time when we needed it the most. Having a network of talent to tap into is a game changer for local government.

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Media coverage
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Published on:
June 21, 2020
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How NYC CTO connected 13 agencies on a PPE dashboard for Covid-19 response

Read the article at Apolitical »

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Media coverage
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Published on:
June 18, 2020
Duration:

Open-source solution to CARES Act grants management

Read the article on GCN »

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Blog
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Published on:
June 5, 2020
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U.S. Digital Response Weekly Dispatch (June 5)

State and local government teams are facing unprecedented pressure to make decisions, operate effectively, and plan for the future in the midst of continued uncertainty. That’s why U.S. Digital Response publishes Weekly Dispatch, an update on effective resources, a forecast on what’s next, and an overview of how USDR volunteers are working with governments.

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Case study
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Kansas Department of Labor
Published on:
June 4, 2020
Duration:

Supporting Unemployment Insurance Systems

Kansas’s unemployment insurance application website was overwhelmed with traffic. USDR helped them scale up and cut visitor response times in half.

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Blog
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Published on:
May 30, 2020
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U.S. Digital Response Weekly Dispatch (May 29)

State and local government teams are facing unprecedented pressure to make decisions, operate effectively, and plan for the future in the midst of continued uncertainty. That’s why U.S. Digital Response publishes Weekly Dispatch, an update on effective resources, a forecast on what’s next, and an overview of how USDR volunteers are working with governments.

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