Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.
By Ginger Zielinskie (Center for Civic Futures & Yale SCALE Lab), Sarah Esty (Aspen Institute Financial Security Program), Eric Giannella (Georgetown University Better Government Lab), Anthony Lollo (Yale SCALE Lab), Maria Reyes-Gaskin (U.S. Digital Response)
A practical guide for state SNAP leaders facing new error rate requirements
Calling all Seattle-based mid- to senior-level user researchers and product managers! We’re ramping up a number of user research projects with the City of Seattle to help them improve the delivery of programs and services. We’d love to find volunteers locally based.
After months of working alongside governments to help them responsibly integrate generative AI, our team members have some thoughts about chatbots.
We chatted with Shelley Nason, a former U.S. Digital Response (USDR) volunteer and software engineer for the Technology Transformation Services (TTS), a division of the U.S. General Services Administration.
Alpine Township, MI streamlines election prep with USDR platform. 68 poll workers, 6 precincts now managed effortlessly.
In an exciting collaboration with the City of Chattanooga’s Department of Innovation Delivery and Performance, U.S Digital Response (USDR) is launching the Chattanooga User Research Cohort.
Local election officials work tirelessly behind the scenes to power our democracy. From recruiting and managing poll workers to meticulously preparing equipment, election offices handle various complex logistics.
Grand Rapids City Clerk's office partners with USDR to streamline election worker management, saving time and improving efficiency.
Building government capacity through carefully scoped projects, volunteers are USDR’s secret sauce. Often, these individuals are also looking for how they can make a bigger impact with their careers.
Ja'Ron Smith, a policy expert in advocacy, legislating, and policy strategy, joins Tammy Mank Wincup, John Bailey, Avni Shah, Janette Fong, and Jennifer Pahlka on USDR's board of directors