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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Case study
Partner:
City of Portland, Oregon - Digital Services
Published on:
June 11, 2025
Duration:

Streamlining building permit appointments with AI

USDR partners with Portland's Digital Services Team to optimize permitting chatbot and build internal AI capabilities

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Blog
Partner:
Published on:
May 28, 2025
Duration:

Hi, DC! USDR at the 2025 Code for America Summit

We're in Washington, D.C. for an incredible few days at the Code for America Summit – be sure to stop by and say hi!

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Case study
Partner:
Published on:
May 15, 2025
Duration:

Building a human-centered digital experience

USDR partnered with Multnomah County to help build out their web and digital experience team.

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Case study
Partner:
City of Portland, Oregon - Digital Services
Published on:
June 11, 2025
Duration:

Streamlining building permit appointments with AI

USDR partners with Portland's Digital Services Team to optimize permitting chatbot and build internal AI capabilities

Click to Read More
Click to Read More
Click to Read More
Click to Read More
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Media coverage
Partner:
Published on:
June 5, 2025
Duration:

Governments should prioritize agility in IT projects, expert says

Monolithic IT modernizations, according to U.S. Digital Response’s Waldo Jaquith, can increase a government’s risk of an IT project failure that requires even more time and resources to amend.

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Blog
Partner:
Published on:
May 28, 2025
Duration:

Hi, DC! USDR at the 2025 Code for America Summit

We're in Washington, D.C. for an incredible few days at the Code for America Summit – be sure to stop by and say hi!

Click to Read More
Click to Read More
Click to Read More
Click to Read More
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Case study
Partner:
Published on:
May 15, 2025
Duration:

Building a human-centered digital experience

USDR partnered with Multnomah County to help build out their web and digital experience team.

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Blog
Partner:
Published on:
May 12, 2025
Duration:

Raised hands, changed lives: five years of USDR volunteer impact

As we mark five years of U.S. Digital Response (USDR), we’re celebrating not just the projects, but the people — thousands of volunteers who have shown up in moments of crisis and carried their commitment far beyond the work itself. By Jai Rodgers, talent community manager at USDR

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Blog
Partner:
Published on:
May 8, 2025
Duration:

Introducing USDR's new CEO

A Letter from Raylene Yung, USDR's founding CEO and current board member

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Press release
Partner:
Published on:
May 8, 2025
Duration:

U.S. Digital Response names Tina J. Walha as chief executive officer

As it celebrates its fifth anniversary building government capacity, U.S. Digital Response announces Tina J. Walha's appointment as chief executive officer

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Blog
Partner:
Published on:
April 23, 2025
Duration:

Transforming federal grants access: USDR's tools find a new home with Nava PBC

USDR officially transfers its federal grants tools to Nava, celebrating the impact of serving 530+ government agencies while ensuring these valuable resources continue to simplify grant discovery and reporting for public servants nationwide.

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