Home
News & Insights

News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

Featured Updates

Post Image
Reports & guides
Partner:
Published on:
March 26, 2026
Duration:

How states can improve SNAP payment accuracy: lessons from our work with three states

A practical guide for state SNAP leaders facing new error rate requirements

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
March 19, 2026
Duration:

Making election information easier to find: lessons from Milwaukee

USDR's health check service can help election offices improve their websites, making improvements that serve voters better

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
March 16, 2026
Duration:

It’s annual report season, and we skipped the victory lap this year. Here's why.

A letter from Tina J. Walha, CEO of U.S. Digital Response 

Click to Read More
Click to Read More
Click to Read More
Click to Read More

Search previous USDR resources

Reset
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Post Image
Blog
Partner:
Published on:
March 25, 2023
Duration:

Designing Workflows that Serve Everyone with Andrew ‬Hsieh

There is a general idea that the private and the public sectors are two different words. They might have a lot of differences, but they also have a lot in common.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Media coverage
Partner:
Published on:
March 23, 2023
Duration:

US Digital Response CEO: Nonprofit can act as a bridge between the White House and State gov

Read the article on FedScoop

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
March 21, 2023
Duration:

U.S. Digital Response Welcomes Hillary Hartley as the new CEO

This month, U.S. Digital Response turns three. As it happens, this birthday aligns with a time to reflect on the organization’s journey and make two exciting announcements

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Press release
Partner:
Published on:
March 21, 2023
Duration:

U.S. Digital Response Names Hillary Hartley as Chief Executive Officer

As it honors its third anniversary, U.S. Digital Response today announced Hillary Hartley’s appointment as Chief Executive Officer and Avni Shah’s addition to the board of directors

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
March 16, 2023
Duration:

Responding at the speed of need: Three years of U.S. Digital Response

A community letter from interim CEO Tina Walha

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
February 25, 2023
Duration:

Call for Government Partners: Understanding the Barriers Small Communities Face in Accessing Federal Grants

U.S. Digital Response (USDR) is launching a call for government partners to participate in a research project about discovering, applying for, and reporting on federal grants.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
February 6, 2023
Duration:

Navigating the sticky web of research compensation

This week marks Sunita’s last week of residency at U.S. Digital Response (USDR), where she has made a significant mark as a champion for user research. Embedded in our Digital Delivery team, Sunita’s empathy and passion for ensuring user’s voices are heard has helped inform a significant portion of USDR’s work. Below, Sunita has offered some words of wisdom for those in the public sector looking to compensate research participants.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
February 1, 2023
Duration:

Coding and Volunteering as a Love Language

Aditya shared his thoughts about open-source, language access, the importance of making grants accessible for small and medium jurisdictions, and how volunteering helped him find love in what he does.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
January 17, 2023
Duration:

A Year in Review: How Communities Responded at the Speed of Need in 2022

Our third annual In Review highlights the ways our partners grew their abilities to serve their communities and how our volunteers continue to deploy solutions at scale.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
No results found.

Join Our Monthly Mailing List