Elections and Voting

COVID-19 is forcing rapid change in elections operations this year. We're partnering with elections offices and NGOs to provide new tools and adapt existing ones, streamline operations, and navigate these changes. Knowing that time is of the essence, we can work with you to setup simple tools in a matter of days, using familiar, off-the-shelf software whenever we can, with whatever training or support you need.

"USDR are ideal project partners -- they asked important questions to better understand the problems we're trying to solve, they listened to our ideas and understood our constraints, and they delivered a product that all of us are really proud of."

"During an incredibly hectic time in election administration it is helpful to have a partner like USDR who can bring additional capacity to election offices that are stretched to the limit."

"With the help of U.S. Digital Response, we were able to build a new elections website that will better inform our voters on what to expect when voting in November. We launched our new website within a week, and USDR provided support each step of the way. I highly recommend them if you need to scale up any tech quickly."

“Working with USDR was easier than I expected. They listened well and valued our time. They were very understanding of the flexibility we needed. The point-person they provided for our projects helped us streamline communication and coordinate efforts easily. I would happily work with them again.”

"When Center for Civic Design started our work to support the scale-up of voting by mail in 2020, the addition of skilled graphics design pros to our team made it possible to do more in a compressed schedule. As a result, more voters will get mail-in ballot packages that help make sure their vote counts."

Inform the Public

Bring voters an updated elections website. Counties around the country have used our Elections 2020 website template to launch updated websites within days. We’re also happy to share best practices around design and functionality for your current site.
Run a website health check. We can help you learn if your website is prepared for unprecedented web traffic this year by running health and stress tests – then addressing the biggest needs.
Set up communication channels. We’ll help you set up the tools you need to share information with your voters across social, email, text, and web.

Optimize Internal Operations

Bring poll worker application and management online. We’ll help you set up online tools that make it easy for voters to apply and for your office to manage your poll workers.
Track and respond to polling location wait times. We’ll help you monitor wait times at the polls – helping you respond where needed and improving the voting experience.
Set up voter support and email response tools. We’ll help you set up internal systems to track voter emails and issues – helping your office answer questions and concerns quickly.

Scale and Optimize Vote-By-Mail

Bring vote-by-mail applications online. If your state does not provide online VBM applications, we can help you set one up – improving the application process for both you and your voters.
Process incoming VBM applications. Save time at your office by setting up improved systems to process incoming applications – both email and print.
Ballot curing process tooling and voter notification. We can help you set up tools to quickly notify voters with rejected ballots – and then guide them through the ballot cure process.

Don’t see what you’re looking for? We would love to hear about your experience preparing for the 2020 Elections and how we can help. Please fill out a request form and we’ll be in touch soon.

Our Team

The USDR Voting team is led by a former Secretary of State and former Co-chair of both the Elections and Securities Committees of the National Association of Secretaries of State.

Read our latest blog post: 4 ways U.S. Digital Response is helping election offices save precious time.

Elections and Voting

Our experienced, pro-bono volunteers can help rapidly:

Inform the Public

Optimize Internal Operations

Scale and Optimize Vote-By-Mail

Our Team

If you need a customized solution, please reach out to us.

Experience

About Us

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