USDR can help you with a wide variety of language access needs, such as plain language translation support, content strategy, web design, user research/testing, and software development.
We build capacity by pairing workforce agency teams with USDR’s plain language experts and technologists, helping ensure all workers can access needed unemployment insurance benefits quickly, safely, and confidently.
-Creation of plain language Spanish content, with a focus on high impact content such as claimant notifications, intake forms, weekly certifications, glossaries, and FAQ’s
-Guidance on content placement, delivery, and accessibility compliance
-Consultation on translation technology, workflow, and maintenance