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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Blog
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Published on:
May 22, 2026
Duration:

What state leaders heard about reducing SNAP payment error rates

State program leaders, county administrators, and civic tech partners joined U.S. Digital Response for a webinar on an urgent challenge: how do states actually reduce SNAP payment error rates before the clock runs out?

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Webinar
Partner:
Published on:
May 21, 2026
Duration:

Hiring for UX Roles and Building Agency UX Practices

Learn how government agencies can hire UX talent and build strong user-centered design practices. Explore practical strategies for growing UX capacity, improving workflows, and delivering better public services.

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Media coverage
Partner:
Published on:
May 14, 2026
Duration:

Election experts look toward 2026 with urgency, caution and signs of progress

Election officials are heading into the 2026 cycle facing familiar pressures in new combinations: rapid legal and technological change, persistent distrust, workforce turnover, evolving security threats and a communications environment in which false claims and public confusion can spread faster than offices can respond.

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Press release
Partner:
Published on:
June 6, 2024
Duration:

U.S. Digital Response Appoints Ja'Ron Smith to Board of Directors

Ja'Ron Smith, a policy expert in advocacy, legislating, and policy strategy, joins Tammy Mank Wincup, John Bailey, Avni Shah, Janette Fong, and Jennifer Pahlka on USDR's board of directors

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Media coverage
Partner:
Published on:
May 29, 2024
Duration:

The nonprofits leading the A.I. revolution

Read the article on Chronicle of Philanthropy

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Case study
Partner:
Auditor's Office - Stevens County, Washington
Published on:
May 29, 2024
Duration:

Stevens County, WA Strengthens Ballot Drop Box Security with USDR's Documentation Tool

Stevens County, WA partnered with USDR to develop a tool that documents ballot drop box security, ensuring integrity and voter confidence.

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Blog
Partner:
Published on:
May 26, 2024
Duration:

Hi, Oakland! USDR at the Code for America Summit

We’ll be hanging out all week at the 2024 Code for America Summit — be sure to stop by and say hi!

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Case study
Partner:
Centers for Medicare & Medicaid Services
Published on:
May 2, 2024
Duration:

How one federal agency worked to release open source software responsibly

CMS and USDR created reusable templates and automated tools to help government agencies quickly and responsibly release open-source software, enabling faster collaboration with public

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Blog
Partner:
Published on:
April 25, 2024
Duration:

Stay on Top of Every Election Milestone with a Task Manager

Election offices juggle countless deadlines across federal, state, and local elections — from ballot mailing timelines to election worker training, voter outreach plans, and much more.

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Blog
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Published on:
April 25, 2024
Duration:

Updates to Federal Grant Finder: Collaborate Smarter to Win Federal Grant Funding

For government program leads, finding the right grant opportunities and building strong partnerships with peer organizations and jurisdictions is critical to securing federal funding, but it can be a major challenge.

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Press release
Partner:
Published on:
April 16, 2024
Duration:

U.S. Digital Response Appoints Tammy Mank Wincup to Board of Directors

Tammy Mank Wincup, a technology and government leader, joins John Bailey, Avni Shah, Janette Fong, and Jennifer Pahlka on USDR’s board of directors

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Case study
Partner:
Commonwealth Office of Digital Experience Pennsylvania
Published on:
April 9, 2024
Duration:

Unleashing Pennsylvania's Digital Potential: Building CODE PA

The Commonwealth of Pennsylvania partnered with USDR to help establish best practices for building its brand new digital team, the Commonwealth Office of Digital Experience (CODE PA).

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