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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Blog
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Published on:
May 1, 2026
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Hi from USDR at the 2026 Code for America Summit

Where to find team USDR at the Code for America Summit

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Blog
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Published on:
April 17, 2026
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Is This Working? Data-Driven Strategies to Reduce SNAP Payment Error Rates

By Ginger Zielinskie (Center for Civic Futures & Yale SCALE Lab), Sarah Esty (Aspen Institute Financial Security Program), Eric Giannella (Georgetown University Better Government Lab), Anthony Lollo (Yale SCALE Lab), Maria Reyes-Gaskin (U.S. Digital Response)

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Media coverage
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Published on:
April 7, 2026
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Nonprofit playbook looks to help SNAP leaders manage payment error rates

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Blog
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Published on:
January 31, 2024
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Building capacity in 2023: A year in review

The past year marked an inflection point for U.S. Digital Response as our partnerships and community grew in new directions. We’re excited to share some of the standout achievements and milestones that made 2023 truly monumental for public interest tech.

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Blog
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Published on:
December 6, 2023
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What We’re Reading: U.S. Digital Response’s Blueprint for Staying Informed on Government and Generative AI

In an era defined by the relentless pace of technological advancement and the intricate workings of government, staying informed is not just a preference; it’s a necessity.

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Blog
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Published on:
December 4, 2023
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Charting the Course: The Intersection of Gen AI and Government

As generative AI takes off, many are trying to quickly understand what this new era of technology means for government. In this three-part blog series, USDR takes a look at the current landscape and the journey ahead.

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Media coverage
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Published on:
November 30, 2023
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South Bend, Indiana’s new digital services office aims for ‘intuitive, user-friendly’

Read the article on StateScoop

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Case study
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State of Wisconsin Public Service Commission
Published on:
November 17, 2023
Duration:

Closing the Digital Divide in Wisconsin

Across the country, affordable internet coverage is difficult to pin down for many residents. State of Wisconsin partnered with USDR to help more residents find affordable internet.

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Media coverage
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November 15, 2023
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The Government Is Now the Hottest Tech Employer In Town

Read the article on WIRED

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Media coverage
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Published on:
November 13, 2023
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A Blueprint for Designing Better Digital Government Services

Read the article on Stanford Social Innovation Review

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Blog
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Published on:
October 25, 2023
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How the federal government can reduce barriers to grants for small communities

The influx of federal funding due to the pandemic presents a tremendous opportunity for small communities across America. Since the onset of the COVID-19 pandemic, federal grants to state and local governments have increased by over 90%. Significant investments in pandemic recovery, infrastructure, and local services aim to lift communities of every size.

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Media coverage
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October 24, 2023
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U.S Digital Response to aid state, local governments with IT workforce challenge

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