Check out case studies, reports, blogs, and other resources on how local and state governments across the country are modernizing their delivery.
The city’s digital service division used early successes to build a solid reputation in government, which has helped the team accrue long-term support for bigger projects, one official says.
Keith Wilson, a talent engagement manager at U.S. Digital Response, discusses our new Digital Service Toolkit and the evolution of digital service teams in state and local government.
Shelby County's election office replaces chalkboards and sticky notes with USDR's HelpLine Election Incident Manager, giving staff a searchable record of every call that comes in on election day.
As U.S. Digital Response commemorates its four-year milestone, we find ourselves not only celebrating the substantial strides made in modernizing government services through technology but also marking the one-year anniversary of Hillary Hartley’s leadership as CEO. Here, Hillary shares her reflections as we look towards the horizon.
Orange County partnered with USDR to replace outdated election systems with user-friendly tools, streamlining logistics and improving communications across 40 voting precincts serving 110,000 voters.
U.S. Digital Response (USDR) is launching a call for government partners for our talent focus area.
North Carolina's Pandemic Recovery Office partnered with USDR to develop a KPI data collection tool, enhancing their productivity.
Mercer County, PA, replaced outdated systems with USDR's user-friendly Election Administration Platform, helping to streamline logistics and improve communication.
Read the article on StateScoop
As part of USDR’s newest focus area in gen AI, Google.org will provide $1 million in funding and pro bono technical support to create public-sector gen AI experiments and tools to help improve service delivery
At the start of 2023, U.S. Digital Response (USDR) was on the cusp of big changes. After three years of urgent COVID response, our government partners were ready to expand their impact.
The past year marked an inflection point for U.S. Digital Response as our partnerships and community grew in new directions. We’re excited to share some of the standout achievements and milestones that made 2023 truly monumental for public interest tech.