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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

Featured Updates

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Blog
Partner:
Published on:
May 22, 2026
Duration:

What state leaders heard about reducing SNAP payment error rates

State program leaders, county administrators, and civic tech partners joined U.S. Digital Response for a webinar on an urgent challenge: how do states actually reduce SNAP payment error rates before the clock runs out?

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Webinar
Partner:
Published on:
May 21, 2026
Duration:

Hiring for UX Roles and Building Agency UX Practices

Learn how government agencies can hire UX talent and build strong user-centered design practices. Explore practical strategies for growing UX capacity, improving workflows, and delivering better public services.

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Media coverage
Partner:
Published on:
May 14, 2026
Duration:

Election experts look toward 2026 with urgency, caution and signs of progress

Election officials are heading into the 2026 cycle facing familiar pressures in new combinations: rapid legal and technological change, persistent distrust, workforce turnover, evolving security threats and a communications environment in which false claims and public confusion can spread faster than offices can respond.

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Blog
Partner:
Published on:
January 31, 2024
Duration:

Building capacity in 2023: A year in review

The past year marked an inflection point for U.S. Digital Response as our partnerships and community grew in new directions. We’re excited to share some of the standout achievements and milestones that made 2023 truly monumental for public interest tech.

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Blog
Partner:
Published on:
December 6, 2023
Duration:

What We’re Reading: U.S. Digital Response’s Blueprint for Staying Informed on Government and Generative AI

In an era defined by the relentless pace of technological advancement and the intricate workings of government, staying informed is not just a preference; it’s a necessity.

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Blog
Partner:
Published on:
December 4, 2023
Duration:

Charting the Course: The Intersection of Gen AI and Government

As generative AI takes off, many are trying to quickly understand what this new era of technology means for government. In this three-part blog series, USDR takes a look at the current landscape and the journey ahead.

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Media coverage
Partner:
Published on:
November 30, 2023
Duration:

South Bend, Indiana’s new digital services office aims for ‘intuitive, user-friendly’

Read the article on StateScoop

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Case study
Partner:
State of Wisconsin Public Service Commission
Published on:
November 17, 2023
Duration:

Closing the Digital Divide in Wisconsin

Across the country, affordable internet coverage is difficult to pin down for many residents. State of Wisconsin partnered with USDR to help more residents find affordable internet.

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Media coverage
Partner:
Published on:
November 15, 2023
Duration:

The Government Is Now the Hottest Tech Employer In Town

Read the article on WIRED

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Media coverage
Partner:
Published on:
November 13, 2023
Duration:

A Blueprint for Designing Better Digital Government Services

Read the article on Stanford Social Innovation Review

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Blog
Partner:
Published on:
October 25, 2023
Duration:

How the federal government can reduce barriers to grants for small communities

The influx of federal funding due to the pandemic presents a tremendous opportunity for small communities across America. Since the onset of the COVID-19 pandemic, federal grants to state and local governments have increased by over 90%. Significant investments in pandemic recovery, infrastructure, and local services aim to lift communities of every size.

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Media coverage
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Published on:
October 24, 2023
Duration:

U.S Digital Response to aid state, local governments with IT workforce challenge

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