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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Published on:
March 19, 2026
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Making election information easier to find: lessons from Milwaukee

USDR's health check service can help election offices improve their websites, making improvements that serve voters better

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March 16, 2026
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It’s annual report season, and we skipped the victory lap this year. Here's why.

A letter from Tina J. Walha, CEO of U.S. Digital Response 

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Media coverage
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March 5, 2026
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GitLab Foundation announces largest AI for Economic Opportunity Cohort yet

As artificial intelligence continues to reshape labor markets faster than the systems meant to support workers can respond, USDR is proud to announce we're a recipient of GitLab Foundation's AI for Economic Opportunity Fund grant.

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Blog
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Published on:
May 16, 2023
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Say Hi! USDR at the Code for America Summit

USDR will be presenting and socializing at the 2023 Code for America Summit — be sure to stop by and say hi!

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May 15, 2023
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Making government services inclusive for LGBTQ+ people

LGBTQ+ people often experience discrimination and exclusion while using public services. The Boston City Council set out to change this by passing an ordinance in 2020 to ensure gender inclusivity in all City-issued forms, documents, and certificates.

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April 26, 2023
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Pennsylvania governor unveils CODE PA, a digital services transformation effort

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April 18, 2023
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Transitioning into government as a technologist: what to know when you’re considering making the move

Advice on how to transition your career from the private tech sector to government

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April 7, 2023
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Lessons from the journey of the San Francisco Digital Services Team U.S. Digital Response

Most good things in government start with a small group of individuals committed to a kernel of an idea. The evolution of the San Francisco Digital Services (SFDS) team is no different.

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March 31, 2023
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Calling all researchers and product folks in Seattle looking to make an impact!

In partnership with the City of Seattle Innovation and Performance team, U.S Digital Response (USDR) is launching the Seattle by Design user research cohort.

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March 28, 2023
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Calling all researchers and product folks in Long Beach looking to make an impact

In an exciting collaboration with the City of Long Beach Technology and Innovation team, U.S Digital Response (USDR) is launching the Long Beach Civic User Research Cohort.

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March 25, 2023
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Designing Workflows that Serve Everyone with Andrew ‬Hsieh

There is a general idea that the private and the public sectors are two different words. They might have a lot of differences, but they also have a lot in common.

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March 23, 2023
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US Digital Response CEO: Nonprofit can act as a bridge between the White House and State gov

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