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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Blog
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Published on:
May 1, 2026
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Hi from USDR at the 2026 Code for America Summit

Where to find team USDR at the Code for America Summit

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Blog
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April 17, 2026
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Is This Working? Data-Driven Strategies to Reduce SNAP Payment Error Rates

By Ginger Zielinskie (Center for Civic Futures & Yale SCALE Lab), Sarah Esty (Aspen Institute Financial Security Program), Eric Giannella (Georgetown University Better Government Lab), Anthony Lollo (Yale SCALE Lab), Maria Reyes-Gaskin (U.S. Digital Response)

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Media coverage
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April 7, 2026
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Nonprofit playbook looks to help SNAP leaders manage payment error rates

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Blog
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Published on:
April 18, 2023
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Transitioning into government as a technologist: what to know when you’re considering making the move

Advice on how to transition your career from the private tech sector to government

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Published on:
April 7, 2023
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Lessons from the journey of the San Francisco Digital Services Team U.S. Digital Response

Most good things in government start with a small group of individuals committed to a kernel of an idea. The evolution of the San Francisco Digital Services (SFDS) team is no different.

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Blog
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March 31, 2023
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Calling all researchers and product folks in Seattle looking to make an impact!

In partnership with the City of Seattle Innovation and Performance team, U.S Digital Response (USDR) is launching the Seattle by Design user research cohort.

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Blog
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March 28, 2023
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Calling all researchers and product folks in Long Beach looking to make an impact

In an exciting collaboration with the City of Long Beach Technology and Innovation team, U.S Digital Response (USDR) is launching the Long Beach Civic User Research Cohort.

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Blog
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Published on:
March 25, 2023
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Designing Workflows that Serve Everyone with Andrew ‬Hsieh

There is a general idea that the private and the public sectors are two different words. They might have a lot of differences, but they also have a lot in common.

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Media coverage
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March 23, 2023
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US Digital Response CEO: Nonprofit can act as a bridge between the White House and State gov

Read the article on FedScoop

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Blog
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Published on:
March 21, 2023
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U.S. Digital Response Welcomes Hillary Hartley as the new CEO

This month, U.S. Digital Response turns three. As it happens, this birthday aligns with a time to reflect on the organization’s journey and make two exciting announcements

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Press release
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March 21, 2023
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U.S. Digital Response Names Hillary Hartley as Chief Executive Officer

As it honors its third anniversary, U.S. Digital Response today announced Hillary Hartley’s appointment as Chief Executive Officer and Avni Shah’s addition to the board of directors

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Blog
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March 16, 2023
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Responding at the speed of need: Three years of U.S. Digital Response

A community letter from interim CEO Tina Walha

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