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News & Insights

Check out case studies, reports, blogs, and other resources on how local and state governments across the country are modernizing their delivery.

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Webinar
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Published on:
October 30, 2026
Duration:

How to build and structure the digital service teams that deliver better for people

People expect government services to work well and make their lives easier. Digital service teams are a proven way to deliver on that expectation. Over the last ten years, these teams have built a track record of results, showing that modern government service delivery is possible and building lasting public trust.

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Press release
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Published on:
September 21, 2026
Duration:

U.S. Digital Response appoints G.T. Bynum and Kelly Jin to Board of Directors

Former Tulsa Mayor G.T. Bynum and civic technology and philanthropy leader Kelly Jin join USDR's Board of Directors as the organization enters its next chapter of growth

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Media coverage
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Published on:
September 11, 2026
Duration:

Inside South Bend, Indiana’s journey creating a digital service team

The city’s digital service division used early successes to build a solid reputation in government, which has helped the team accrue long-term support for bigger projects, one official says.

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Press release
Partner:
Published on:
September 7, 2023
Duration:

U.S. Digital Response Appoints John Bailey to Board of Directors

John Bailey, a government and technology expert, joins Avni Shah, Janette Fong, and Jennifer Pahlka on USDR’s board of directors

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Media coverage
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Published on:
August 31, 2023
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How communities can navigate the tangled web of federal grants

Read the article on Route Fifty

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Blog
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Published on:
August 29, 2023
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Streamlining the Federal Grant Process to Empower Small Communities

Grants to US communities have increased 93 percent from 2008–2020, with the Federal government investing billions each year in infrastructure, healthcare, and education projects directly in local communities.

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Media coverage
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Published on:
August 29, 2023
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U.S. Digital Response calls for federal grant ‘Common App’

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Blog
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Published on:
August 28, 2023
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Transitioning into government as a technologist: next steps and resources

USDR’s Governments Team Lead gives advice on how to transition your career from the private tech sector to government

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Reports & guides
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Published on:
August 16, 2023
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Discovering, applying for, and reporting on Federal Grants: small communities share their barriers in the grant-seeking journey

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Blog
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Published on:
July 24, 2023
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Want to transform government? Start with people

Shared lessons on modernizing hiring for tech talent

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Press release
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Published on:
July 20, 2023
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U.S. Digital Response Announces Collaborative for Election Offices to Share Resources and Technology

Designed to help election officials run efficient elections, the Election Software Collaborative will connect officials with a community of technical experts, cutting-edge tools, and peers across the country.

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Media coverage
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Published on:
June 26, 2023
Duration:

Three years after the pandemic recession, signing up for unemployment still isn’t easy

Read the article on Marketplace

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