Check out case studies, reports, blogs, and other resources on how local and state governments across the country are modernizing their delivery.
The city’s digital service division used early successes to build a solid reputation in government, which has helped the team accrue long-term support for bigger projects, one official says.
Keith Wilson, a talent engagement manager at U.S. Digital Response, discusses our new Digital Service Toolkit and the evolution of digital service teams in state and local government.
Shelby County's election office replaces chalkboards and sticky notes with USDR's HelpLine Election Incident Manager, giving staff a searchable record of every call that comes in on election day.
Designed to help election officials run efficient elections, the Election Software Collaborative will connect officials with a community of technical experts, cutting-edge tools, and peers across the country.
Read the article on Marketplace
The City of Baltimore was building a new digital services team. With USDR's help, they recruited and hired a technical team and are ready to scale the team when the time is right.
USDR’s Governments Team Lead gives advice on how to transition your career from the private tech sector to government.
Three years and 1,000 volunteers deployed, Kristen Eberlin, U.S. Digital Response’s Volunteers Team Lead, reflects on what it means to harness the power of people wanting to help.
USDR will be presenting and socializing at the 2023 Code for America Summit — be sure to stop by and say hi!
LGBTQ+ people often experience discrimination and exclusion while using public services. The Boston City Council set out to change this by passing an ordinance in 2020 to ensure gender inclusivity in all City-issued forms, documents, and certificates.
Read the article on StateScoop
Advice on how to transition your career from the private tech sector to government