Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.
USDR's health check service can help election offices improve their websites, making improvements that serve voters better
A letter from Tina J. Walha, CEO of U.S. Digital Response
As artificial intelligence continues to reshape labor markets faster than the systems meant to support workers can respond, USDR is proud to announce we're a recipient of GitLab Foundation's AI for Economic Opportunity Fund grant.
USDR interim CEO, Jessica Cole, prepares to step down in December as part of planned transition; Jennifer Pahlka will join its board of directors
How one community organization leveraged automated systems and human centered design to get accurate and timely information to tenants facing eviction.
As U.S. Digital Response launches our newest program focus area, Broadband and Digital Equity, we wanted to share lessons from the field for governments looking to close the digital divide
Mike Foreman was inspired by his grandmother — who was a programmer for the United States Army Corps of Engineers — to choose his career path. After working for decades in leading roles as a VP of engineering with corporations and the government, he retired a few years ago. That’s when he discovered his new career path, his “second mountain,” volunteering with USDR.
A state workforce partner needed to reopen applications for multilingual claimants who were previously denied benefits and determine if they are eligible to receive retroactive PUA payments.
To say that child care affordability is at the forefront of public discussion is to put it mildly. But these days, it’s not just a discussion. In the wake of the COVID-19 pandemic, state and local governments responsible for administering child care benefit programs are seeking to ensure that funds are reaching families in need by updating their services, processes, and technology.
When one county worked to move required paperwork to a digital format, they relieved residents' frustrations as well as reduced administrative burden on their staff.
Within months, the Homeless Services Division, City of St. Louis was able to increase the number of households served and reduce administrative burden through the use of low-code/no-code tools.
Reach the article on the Chronicle of Philanthropy