News & Insights

Hi from USDR at the 2026 Code for America Summit

Where to find team USDR at the Code for America Summit

Starting the conversation: Humans and AI in multilingual content strategy

By Leilani Martinez (USDR volunteer) and Karla Fernández Sánchez (USDR contributor)

Is This Working? Data-Driven Strategies to Reduce SNAP Payment Error Rates

By Ginger Zielinskie (Center for Civic Futures & Yale SCALE Lab), Sarah Esty (Aspen Institute Financial Security Program), Eric Giannella (Georgetown University Better Government Lab), Anthony Lollo (Yale SCALE Lab), Maria Reyes-Gaskin (U.S. Digital Response)

Nonprofit playbook looks to help SNAP leaders manage payment error rates

Leading the Field: Marcie Chin

How states can improve SNAP payment accuracy: lessons from our work with three states

A practical guide for state SNAP leaders facing new error rate requirements

Making election information easier to find: lessons from Milwaukee

USDR's health check service can help election offices improve their websites, making improvements that serve voters better

It’s annual report season, and we skipped the victory lap this year. Here's why.

A letter from Tina J. Walha, CEO of U.S. Digital Response 

What it takes to make digital services last

Tina Walha dives into creating sustainable digital services at the city level