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Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Media coverage
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Published on:
March 5, 2026
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GitLab Foundation announces largest AI for Economic Opportunity Cohort yet

As artificial intelligence continues to reshape labor markets faster than the systems meant to support workers can respond, USDR is proud to announce we're a recipient of GitLab Foundation's AI for Economic Opportunity Fund grant.

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Media coverage
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Published on:
March 2, 2026
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One neat trick for buying software that isn’t trash

The trick is hiring people who understand how technology works.

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Case study
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Arizona Department of Economic Security
Published on:
February 4, 2026
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Scaling language access with AI: Arizona pilots prototype translation tool with capacity for 8,000+ human services staff

How Arizona's Department of Economic Security (DES) partnered with USDR to develop human-led, AI-powered plain language translation tools that reduce costs, increase efficiency, and improve access to services for SNAP-eligible English and Spanish-speaking residents

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Post Image
Media coverage
Partner:
Published on:
March 5, 2026
Duration:

GitLab Foundation announces largest AI for Economic Opportunity Cohort yet

As artificial intelligence continues to reshape labor markets faster than the systems meant to support workers can respond, USDR is proud to announce we're a recipient of GitLab Foundation's AI for Economic Opportunity Fund grant.

Click to Read More
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Media coverage
Partner:
Published on:
March 2, 2026
Duration:

One neat trick for buying software that isn’t trash

The trick is hiring people who understand how technology works.

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Case study
Partner:
Arizona Department of Economic Security
Published on:
February 4, 2026
Duration:

Scaling language access with AI: Arizona pilots prototype translation tool with capacity for 8,000+ human services staff

How Arizona's Department of Economic Security (DES) partnered with USDR to develop human-led, AI-powered plain language translation tools that reduce costs, increase efficiency, and improve access to services for SNAP-eligible English and Spanish-speaking residents

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Media coverage
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Published on:
December 4, 2025
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Nonprofit USDR Recognizes Excellence in Digital Government

USDR has announced the recipients of its 2025 Digital Service Champions Awards, which honor state and local government modernization efforts. December 04, 2025 • News Staff

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Media coverage
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December 2, 2025
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New Jersey Honored by U.S. Digital Response for Leading AI Solutions to Improve Residents’ Access to Critical Benefit Programs

The Seed Award highlights NJDOL as a national leader for developing solutions that grew to help multiple jurisdictions and are easily replicated. NJDOL’s UI and TDI/FLI teams leveraged the NJ AI Assistant, developed by the New Jersey State Office of Innovation, to create plain language glossaries and AI prompts to better meet the needs of all New Jersey workers.

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Media coverage
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Published on:
November 20, 2025
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Making vote-by-mail work

Steve Lund, technical product manager at USDR, shares how election offices are modernizing their back offices with Electionline

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Blog
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Published on:
November 10, 2025
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Meet the 2025 Digital Service Champions

The 2025 Digital Service Champions Awards celebrate excellence in digital government modernization.

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Case study
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City of Seattle Office of Police Accountability
Published on:
October 29, 2025
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City of Seattle working to make police accountability data accessible with AI

How AI-powered metadata generation will transform the City’s and public access to police oversight records.

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Media coverage
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Published on:
October 21, 2025
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Building public-sector gen AI tools? New Jersey has some tips

The author of New Jersey's generative AI guide said she hopes it will help keep others from "trudging through mud in the same ways."

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