Check out case studies, reports, blogs, and other resources on how local and state governments across the country are modernizing their delivery.
The city’s digital service division used early successes to build a solid reputation in government, which has helped the team accrue long-term support for bigger projects, one official says.
Keith Wilson, a talent engagement manager at U.S. Digital Response, discusses our new Digital Service Toolkit and the evolution of digital service teams in state and local government.
Shelby County's election office replaces chalkboards and sticky notes with USDR's HelpLine Election Incident Manager, giving staff a searchable record of every call that comes in on election day.
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We started with a hypothesis. During the COVID-19 crisis in New York City in the spring of 2020, we had seen how fast skilled technologists could help spin up digital solutions.
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On March 16, 2020, exactly one year ago, U.S. Digital Response (USDR) began with a simple Slack conversation, a handful of government contacts, and a few people offering help to frontline teams responding to the COVID-19 pandemic.
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In nearly three months, as of March 1, nearly 77 million people have received at least one dose of a COVID-19 vaccine, according to the Center for Disease Control and Prevention.
Read the article at Fast Company »
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