Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.
State program leaders, county administrators, and civic tech partners joined U.S. Digital Response for a webinar on an urgent challenge: how do states actually reduce SNAP payment error rates before the clock runs out?
Learn how government agencies can hire UX talent and build strong user-centered design practices. Explore practical strategies for growing UX capacity, improving workflows, and delivering better public services.
Election officials are heading into the 2026 cycle facing familiar pressures in new combinations: rapid legal and technological change, persistent distrust, workforce turnover, evolving security threats and a communications environment in which false claims and public confusion can spread faster than offices can respond.
The State of California needed to establish a more resilient infrastructure to mobilize volunteers, project future capacity needs, and demonstrate impact.
Time is every election official’s most precious resource right now. Fortunately, many officials are finding that even at this late date, they can still create significant efficiencies in their operations with quick technology fixes, allowing them to focus on their most pressing challenges.
Elections are a miracle. Even in the best of times, they depend on a deep well of trust in institutions and humans to play by the rules and administer the election process fairly and effectively.
During this pandemic, the overwhelming unemployment rates have inevitably created significant demand for state-based unemployment benefits.
With tax season looming, the Empire Justice Center’s team wanted to improve the CASH program’s website to better serve the public.
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With the August 8 deadline for PPP applications quickly approaching, governments are seeking ways to stimulate economic recovery and support small businesses in their communities.
As COVID-19 cases surge throughout the country, many government teams are working to ramp up testing, manage hospital capacity, and ensure residents that are vulnerable and homebound are able to access critical resources they need.
Read the article on StateScoop »