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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Blog
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Published on:
March 19, 2026
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Making election information easier to find: lessons from Milwaukee

USDR's health check service can help election offices improve their websites, making improvements that serve voters better

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Blog
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Published on:
March 16, 2026
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It’s annual report season, and we skipped the victory lap this year. Here's why.

A letter from Tina J. Walha, CEO of U.S. Digital Response 

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Media coverage
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Published on:
March 5, 2026
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GitLab Foundation announces largest AI for Economic Opportunity Cohort yet

As artificial intelligence continues to reshape labor markets faster than the systems meant to support workers can respond, USDR is proud to announce we're a recipient of GitLab Foundation's AI for Economic Opportunity Fund grant.

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Blog
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Published on:
April 29, 2020
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U.S. Digital Response Weekly Dispatch (April 28)

State and local government teams are facing unprecedented pressure to make decisions, operate effectively, and plan for the future in the midst of continued uncertainty. That’s why U.S. Digital Response publishes Weekly Dispatch, an update on effective resources, a forecast on what’s next, and an overview of how USDR volunteers are working with governments.

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Blog
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Published on:
April 28, 2020
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Understanding Digital Contact Tracing: Limitations, Implications and Recommendations

Contact tracing is not a new concept — manual contact tracing is a proven, effective method of general epidemic management used in past outbreaks such as HIV and Ebola.

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Blog
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Published on:
April 23, 2020
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USDR’s volunteer experts deliver quick help to governments amid the COVID-19 crisis

Government leaders are in the thick of it. They’re making decisions with imperfect, constantly evolving information; being asked to lead through life-or-death scenarios; and considering the short- and long-term wellbeing of their communities.

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Media coverage
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Published on:
April 23, 2020
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Build government back better, with Jen Pahlka

Listen to the podcast by Masters of Scale »

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Media coverage
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Published on:
April 13, 2020
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U.S. Digital Response: Crisis Tech Response to Keep Government Systems Running

Watch the webinar hosted by What Works Cities »

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Case study
Partner:
City of Emeryville, CA
Published on:
April 6, 2020
Duration:

Going Virtual to Celebrate the Arts

The City of Emeryville partnered with USDR to migrate an in-person arts festival to a digital experience.

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Case study
Partner:
Yolo County District Attorney
Published on:
April 5, 2020
Duration:

Modernizing the Neighborhood Court

Yolo County's District Attorney's office partnered with USDR to automate its communications with participants in a restorative justice program.

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Case study
Partner:
Neighborhood Preservation Inc., Memphis
Published on:
April 4, 2020
Duration:

Automations help Memphis nonprofit mitigate hundreds of evictions

To streamline the hundreds of applications for legal aid that were overwhelming clerks in Memphis, volunteers built an automated intake process.

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Case study
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Louisiana Department of Health
Published on:
April 3, 2020
Duration:

Matching Hospital Staffing Shortages with Qualified Workers

Louisiana Department of Health (LDH) and USDR launched a program which helps facilities with acute healthcare staffing shortages fill vacancies with qualified, out-of-work candidates.

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