Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.
State program leaders, county administrators, and civic tech partners joined U.S. Digital Response for a webinar on an urgent challenge: how do states actually reduce SNAP payment error rates before the clock runs out?
Learn how government agencies can hire UX talent and build strong user-centered design practices. Explore practical strategies for growing UX capacity, improving workflows, and delivering better public services.
Election officials are heading into the 2026 cycle facing familiar pressures in new combinations: rapid legal and technological change, persistent distrust, workforce turnover, evolving security threats and a communications environment in which false claims and public confusion can spread faster than offices can respond.
As we mark five years of U.S. Digital Response (USDR), we’re celebrating not just the projects, but the people — thousands of volunteers who have shown up in moments of crisis and carried their commitment far beyond the work itself. By Jai Rodgers, talent community manager at USDR
A Letter from Raylene Yung, USDR's founding CEO and current board member
As it celebrates its fifth anniversary building government capacity, U.S. Digital Response announces Tina J. Walha's appointment as chief executive officer
USDR officially transfers its federal grants tools to Nava, celebrating the impact of serving 530+ government agencies while ensuring these valuable resources continue to simplify grant discovery and reporting for public servants nationwide.
As U.S. Digital Response develops best practices for language access in unemployment insurance and across social benefits, we wanted to share insights from the field. We hope our experiences will aid agencies in removing language barriers for beneficiaries who speak a primary language other than English. By: Madel Leal, former language access UX researcher at U.S. Digital Response
The success rate for custom software projects in government is abysmal. Knowing from the start that a vendor has the abilities you’re looking for can reverse this trend. By Waldo Jaquith, government delivery manager at U.S. Digital Response
New research brings to light what's keeping talented technologists from entering government service and how we might fix it
A presentation by U.S. Digital Response on best practices for reducing risks with information technology project management and contracting.
As USDR has grown, so has our approach to bringing our community together. By Kristen Eberlin