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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Blog
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Published on:
May 28, 2025
Duration:

Hi, DC! USDR at the 2025 Code for America Summit

We're in Washington, D.C. for an incredible few days at the Code for America Summit – be sure to stop by and say hi!

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Case study
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Published on:
May 15, 2025
Duration:

Building a human-centered digital experience

USDR partnered with Multnomah County to help build out their web and digital experience team.

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Blog
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Published on:
May 12, 2025
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Raised hands, changed lives: five years of USDR volunteer impact

As we mark five years of U.S. Digital Response (USDR), we’re celebrating not just the projects, but the people — thousands of volunteers who have shown up in moments of crisis and carried their commitment far beyond the work itself. By Jai Rodgers, talent community manager at USDR

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Blog
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Published on:
June 24, 2024
Duration:

Calling all researchers and product folks in Chattanooga looking to make an impact!

In an exciting collaboration with the City of Chattanooga’s Department of Innovation Delivery and Performance, U.S Digital Response (USDR) is launching the Chattanooga User Research Cohort.

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Blog
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Published on:
June 18, 2024
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New Tools for Election Offices: Worker Time Tracking, Pay Calculations, and Asset Management

Local election officials work tirelessly behind the scenes to power our democracy. From recruiting and managing poll workers to meticulously preparing equipment, election offices handle various complex logistics.

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Case study
Partner:
Office of the City Clerk, Grand Rapids, Michigan
Published on:
June 11, 2024
Duration:

Enhancing Election Worker Management in Grand Rapids

Grand Rapids City Clerk's office partners with USDR to streamline election worker management, saving time and improving efficiency.

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Blog
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Published on:
June 7, 2024
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Accelerating Pathways to Government Careers Through Volunteering: USDR’s Approach

Building government capacity through carefully scoped projects, volunteers are USDR’s secret sauce. Often, these individuals are also looking for how they can make a bigger impact with their careers.

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Press release
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Published on:
June 6, 2024
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U.S. Digital Response Appoints Ja'Ron Smith to Board of Directors

Ja'Ron Smith, a policy expert in advocacy, legislating, and policy strategy, joins Tammy Mank Wincup, John Bailey, Avni Shah, Janette Fong, and Jennifer Pahlka on USDR's board of directors

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Media coverage
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Published on:
May 29, 2024
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The nonprofits leading the A.I. revolution

Read the article on Chronicle of Philanthropy

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Case study
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Auditor's Office - Stevens County, Washington
Published on:
May 29, 2024
Duration:

Stevens County, WA Strengthens Ballot Drop Box Security with USDR's Documentation Tool

Stevens County, WA partnered with USDR to develop a tool that documents ballot drop box security, ensuring integrity and voter confidence.

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Blog
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Published on:
May 26, 2024
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Hi, Oakland! USDR at the Code for America Summit

We’ll be hanging out all week at the 2024 Code for America Summit — be sure to stop by and say hi!

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Case study
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Centers for Medicare & Medicaid Services
Published on:
May 2, 2024
Duration:

How one federal agency worked to release open source software responsibly

CMS and USDR created reusable templates and automated tools to help government agencies quickly and responsibly release open-source software, enabling faster collaboration with public

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