Home
News & Insights

News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

Featured Updates

Post Image
Blog
Partner:
Published on:
September 5, 2025
Duration:

Supporting an Agile delivery model requires staffing changes

Your agency’s existing position descriptions are not going to work for supporting an Agile vendor team. You’re going to need to promote an existing employee to the position of product owner, and hire a senior software developer to review the vendor’s work. Here’s how much work that is, and how other agencies have hired for these positions. By Waldo Jaquith

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Case study
Partner:
King County, WA – King County Elections
Published on:
August 4, 2025
Duration:

Exploring alternatives to signature verification with voter research

USDR partners with King County, WA, to assess and validate new approaches to verifying absentee ballots

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Case study
Partner:
City of Pasadena, California
Published on:
July 21, 2025
Duration:

When crisis strikes: City of Pasadena transforms its emergency communications

How a rapid content strategy overhaul will help thousands of fire-affected residents find critical recovery resources

Click to Read More
Click to Read More
Click to Read More
Click to Read More

Search previous USDR resources

Select topic
Select content type
Reset
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Post Image
Press release
Partner:
Published on:
August 8, 2024
Duration:

U.S. Digital Response Announces Julie Dingley as Chief Operating Officer

This strategic hire underscores the organization's commitment to operational excellence and increased ability to deliver on the urgent needs of all levels of government.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Case study
Partner:
Nevada Governor's Office of Federal Assistance
Published on:
July 24, 2024
Duration:

Transforming Federal Grant Coordination in Nevada with USDR's Federal Grant Finder

Nevada's Office of Federal Assistance uses USDR's Federal Grant Finder to foster grant collaboration across sectors. The initiative boosts federal funding and breaks down siloes.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
July 23, 2024
Duration:

Seattle Researchers and Product Specialists: Make Your Impact Through USDR

Calling all Seattle-based mid- to senior-level user researchers and product managers! We’re ramping up a number of user research projects with the City of Seattle to help them improve the delivery of programs and services. We’d love to find volunteers locally based.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
July 19, 2024
Duration:

What is a chatbot, anyway?

After months of working alongside governments to help them responsibly integrate generative AI, our team members have some thoughts about chatbots.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
June 28, 2024
Duration:

Finding purpose through volunteering

We chatted with Shelley Nason, a former U.S. Digital Response (USDR) volunteer and software engineer for the Technology Transformation Services (TTS), a division of the U.S. General Services Administration.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Case study
Partner:
Alpine Township
Published on:
June 26, 2024
Duration:

Alpine Township Modernizes Election Worker Management with USDR's Platform

Alpine Township, MI streamlines election prep with USDR platform. 68 poll workers, 6 precincts now managed effortlessly.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
June 24, 2024
Duration:

Calling all researchers and product folks in Chattanooga looking to make an impact!

In an exciting collaboration with the City of Chattanooga’s Department of Innovation Delivery and Performance, U.S Digital Response (USDR) is launching the Chattanooga User Research Cohort.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Blog
Partner:
Published on:
June 18, 2024
Duration:

New Tools for Election Offices: Worker Time Tracking, Pay Calculations, and Asset Management

Local election officials work tirelessly behind the scenes to power our democracy. From recruiting and managing poll workers to meticulously preparing equipment, election offices handle various complex logistics.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
Post Image
Case study
Partner:
Office of the City Clerk, Grand Rapids, Michigan
Published on:
June 11, 2024
Duration:

Enhancing Election Worker Management in Grand Rapids

Grand Rapids City Clerk's office partners with USDR to streamline election worker management, saving time and improving efficiency.

Click to Read More
Click to Read More
Click to Read More
Click to Read More
No results found.

Join Our Monthly Mailing List